Join the team that develops Consumer & Community Banking's Future Leaders!
As an Early Careers Program Manager in Consumer & Community Banking (CCB), you will support the Chase Leadership Development Program (CLDP). You will work with key stakeholders within the CCB functions across Chase, campus recruiting, human resource business partners, and the talent team. You will play a variety of roles within the program including supporting rotational and summer analysts, developing and managing key business relationships, and managing the overall program strategy & tactical execution. This role provides an excellent opportunity for end-to-end ownership and partnership.
The CLDP is a structured two-year rotational program during which time the analyst will complete 3 eight-month cross- line of business rotations within CCB core disciplines. In addition to their experiences within each rotation, analysts are engaged in a robust training and development curriculum that enhances their line of business, functional knowledge, and leadership skills in advance of each new rotation. Participants receive comprehensive feedback and coaching through a structured performance management process to position them for future roles within CCB upon program completion.
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Job Responsibilities
- Manage core processes of the CLDP, including role identification, rotations, end-of-program mobility, performance management, compensation, and training & development
- Cultivate strong relationships and provide ongoing updates and support to program participants, line of business executives, managers, HR business partners, and local management teams
- Consult with line of business rotation managers to oversee program participants' performance and address any performance issues
- Coach and advise analysts on their continual development and growth, ensuring alignment with program goals while driving engagement and retention strategies for current analysts and alumni
- Collaborate with key stakeholders to refine and execute recruiting, training, development strategies, and other key program strategies, ensuring consistent program experiences
- Partner with logistics and campus recruiting teams to implement key events, manage intern placements, evaluate performance, and assist with post program placement.
Required Qualifications, Capabilities, and Skills
- 3+ years of experience in Program Management, HR Business Partner, Recruiting or Talent Development
- Demonstrate ability to manage multiple, strategic client relationships at all levels and successfully multi-task across tactical and strategic initiatives
- Excellent verbal and written communications, presentations, storytelling (Pitch Pro/Excel), and facilitation skills
- Demonstrate exceptional project and process management skills and possess acute attention to detail, follow-through and results orientation. Be able to manage time effectively, prioritize and escalate appropriately
- Proven results and experience with direct and/or indirect people management, including providing meaningful feedback, coaching, and development planning
- High degree of initiative and autonomy but must be able to function successfully as part of a team
- Honed consultative, conflict resolution, solutions orientated, and influencing skills
- Able to travel for the role
Preferred Qualifications, Capabilities, and Skills
- Strong technical skills (Alteryx, Tableau)
- Process improvement mindset
- Ability to drive results
- Talent Development, higher education, or campus recruiting background
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.