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DO NOT APPLY - for testing purposes only

AT JPMorgan Chase
JPMorgan Chase

DO NOT APPLY - for testing purposes only

San Antonio, TX

You excel in customer service, are operationally knowledgeable, and enjoy a fast-paced working environment. You do what's right - for customers and colleagues - inspire others to do the same. You are organized, meet deadlines, and have a strong attention to detail.

As an Assistant Branch Manager - Operations in Branch Banking, you will work together with the Branch Manager to oversee the general management of the branch. You will be responsible for managing branch operations and regulatory banking compliance. You will directly supervise and coach Associate Bankers to accurately handle paying and receiving transactions, deliver a great customer experience, and send referrals to platform Bankers.

Job responsibilities

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  • Manages operational functions including loss control, compliance, customer retention, and audit standards
  • Supervises, coaches, and develops Associate Bankers regarding policies, procedures, products, systems, and banking transactions
  • Handles all aspects of branch operations, including paying and receiving transactions, regulatory compliance, and Bank Policy & Procedure
  • Plans and manages staffing to meet changing Branch and customer needs
  • Leads and develops branch staff to meet customer's service needs and to foster an environment in which all employees can perform their best work in a team environment
  • Makes lives of customers more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
  • Communicates branch priorities throughout the day In the absence of the Branch Manager or designated banker

Required qualifications, capabilities, and skills

  • Completion of a customized training program at Chase
  • High school degree, GED, or foreign equivalent
  • Demonstrated commitment to operational integrity, policies, procedures, and regulatory banking requirements
  • Pass Branch audit
  • Strong probing, analytical, problem-solving, and decision-making abilities
  • Knowledge and interest in connecting customers to available technology
  • Adaptability, flexibility, and ability to work branch hours including weekends and some evenings

Preferred qualifications, capabilities, and skills

  • College degree or military equivalent

Dodd Frank and Safe Act

This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements. In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter. Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at:

https://mortgage.nationwidelicensingsystem.org/Safe/SitePages/default.aspx

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Client-provided location(s): San Antonio, TX, USA
Job ID: JPMorgan-210573257
Employment Type: Full Time