The Digital Documentation Services Operations teams are responsible for supporting all JPM businesses for their client documentation & data life-cycle management from Documentation creation to digitization for distribution using innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.
Job responsibilities
- Execute tasks assigned in a timely manner with little or no supervision
- Responsible for ensuring that all aspects of transaction management for clients are completed on time and exceptions and client inquiries are resolved
- Establish yourself as Subject Matter Expert and be part of the Checker organization
- Ability to quickly spot errors and provide oral and written feedback to the maker
- Perform Root cause analysis on errors and develop themes to improve accuracy
- Have a control mindset and be alert to issues and risks that have impact on process or to the organization
- Ideate on process improvement and automation
- Additional responsibilities may include managing daily regulatory reporting tasks and remediation activities, as well as process improvement.
- Excellent client focus and customer care working practices and strong sense of ownership and responsibility
- Represent the team on internal meetings with senior stakeholders
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Required qualifications, capabilities and skills
- Bachelor's degree required and Proficient with MS Office (Excel, Word, PowerPoint, Outlook, etc.)
- Minimum 3 to 5 years' experience in Banking preferably with a knowledge of Derivatives
- Thorough understanding of the legal language to interpret the documents provided and impact to the Firm
- Preferred experience in middle or back office operations
- Understanding of the financial services industry, products, and processes
- Strong analytical skills with excellent oral and written communications skills
- Attention to detail and ability to perform tasks with high degree of accuracy
- A strong sense of ownership and responsibility
- Excellent client focus and customer care working practices
- Bachelor's degree
- Strong computer skills (MS Excel, Word, PPT, Outlook, etc.)
- Willingness and flexibility to work during US hours
Preferred qualifications, capabilities and skills
- Preferred experience in middle or back office operations
ABOUT US
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.