Join our team and make a significant impact in a trusted financial institution. Apply today to lead a team dedicated to maintaining accuracy and excellence in quality control.
Job Summary:
As a Team Lead in our Credit Facilities Quality Control Team, you will leverage your analytical and interpersonal skills as first-level support for the global team and manager delegate. You will implement training initiatives and accuracy calibrations for the team, while exhibiting flexibility to support the team's dynamic business needs.
Job Responsibilities:
- Maintain strong controls in partnership with internal functions and in accordance with company policies and regulatory changes.
- Prepare ad hoc reports for the control organization, audit, or business partners as requested.
- Enhance team efficiency and accuracy by identifying opportunities for process improvement through root cause analysis.
- Regularly monitor various Quality Control production metrics to identify and escalate trends to relevant stakeholders.
- Prepare for and collaborate in Challenge Forums with production managers and leads.
- Participate in initiatives and projects related to the advancement of the Credit Facility Quality Control Program and Credit Proposals Center of Excellence.
- Demonstrate strong oral and written communication skills by articulating complex concepts to differing audiences.
- Work with large data sets to pull trends and insights while providing regular reporting to senior stakeholders.
- Exhibit extensive leadership skills with the ability to collaborate across different groups and regions.
- Consistently demonstrate adaptability and initiative within the current role.
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Required Qualifications, Capabilities, and Skills:
- 10+ years of financial services industry knowledge with regulatory practices, including lending, loan processing, and support operations.
- Analytical mindset with the ability to address time-sensitive issues while maintaining the highest level of integrity and objectivity.
- Intermediate to advanced use of Microsoft Word, Excel, and PowerPoint.
Preferred Qualifications, Capabilities, and Skills:
- Bachelor's degree or equivalent experience.
- 8+ years of experience in Quality Control or Compliance-based roles.
- Demonstrated track record of increasing responsibility in roles over time.
- Familiarity with Integrated Credit Release Desktop and ACESX.X
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.