Job Responsibilities:
- Manage reception desk essential functions, greeting and directing clients, answering telephone calls, promptly returning emails, etc.
- Submit facilities requests as directed by Planner; walk and inspect conference room setups.
- Support Event Managers with high level meetings; and stretch assignments as needed.
- Build working relationships with fellow colleagues, porters, audio visual and catering teams.
- Manage space issues, escalate unresolved issues to the Lead Planner
- Manage booking request, communication with clients regarding placement of event
- Adhere to standards of operations established for the Conference Center
- Work with planner supporting smaller on-site events
- Detailing and planning boardroom meetings, working closely with porters, audio visual and catering teams.
- Join planner on pre and post con calls, aiding data entry.
- Check rooms making sure catering, audio visual and room sets match setup worksheets.
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Required Qualifications, Capabilities, and Skills:
- Two years hospitality experience in a 5-star hotel, Event Planning and Food & Beverage
- Ability to effectively manage guest experience and expectations, some requiring a high level of tact and diplomacy
- Knowledge of basic audio visual and catering
- Quick problem solving skills and effective time management
- MS Office skills, knowledge of EMS booking system (a plus)
- Must be willing to work flexible shifts to cover conference center hours and locations
- Must be willing to work flexible shifts to cover conference center hours and locations
ABOUT US
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.