You will need to exercise sound judgment and observe the highest degree of confidentiality and quality when screening transactions.
As a Payment Lifecycle Associate in CIB Operations team, you will be primarily responsible for screening day-to-day transactions and providing support to other assigned tasks.
Job responsibilities
- Exercise sound judgment and observe the highest degree of confidentiality and quality when screening transactions with compliance to OFAC policies, local laws and regulations.
- Establish and maintain partnerships with offshore internal stakeholders, Compliance and Technology teams to maximize efficiencies and ensure consistency.
- Ensure performance and deliver in accordance with Service Level Agreement, KPI and KRI.
- Capable in keeping up with change and ensuring you are up-to-date with the team's standard procedure.
- Review metrics & provide analysis with summary reporting to management.
- Ability to identify and act on process improvement initiatives and operational process change.
- Exercise diligence to ensure the procedure was followed and that sufficient analysis was conducted to support the decision, while ensuring the analysis was properly evidenced.
- Actively participate in improvement initiative projects and support technology enhancement UAT and requirements gathering.
- Ability to back up for manager, mentor and coach new team members and identify training opportunities and any issues of under-performance.
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Required qualifications, capabilities, and skills
- Bachelor's degree with related banking operations experience
- Must be able to read and write in English and Mandarin
- Prior work experience in Swift Settlements and Banking Operations gained from international financial institutions will be considered favorably
- Good understanding of risk and control and have experience in liaison with auditors or regulators will be considered favorably
- Strong analytical, problem-solving skills and quick decision-making ability
- Highly organized and detail-oriented with the ability to work under pressure and high-volume environment within tight deadlines and cutoff
- Must have a proactive attitude and the ability to multi-task
- Excellent verbal and written communication skills
- Strong proficiency in MS Office tools, SQL and Alteryx skills will be a plus
ABOUT US
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.