We are seeking a self-motivated and inquisitive Control Manager - Senior Associate to join our Firmwide Control Management team. This role is ideal for someone who is organized and skilled at navigating diverse topics while maintaining a clear focus on priorities. You will play a pivotal role in sustaining a strong control environment across the organization.
As a Control Manager - Senior Associate within the firmwide Control Management team, you will collaborate closely with fellow firmwide Control Management team members and engage with peers across various line of business/corporate function control teams, compliance, risk, and audit functions to maintain and drive a robust and consistent control environment. Your responsibilities will include supporting the end-to-end execution of compliance and operational risk assessments (risk and control self-assessments), addressing control breaks, managing issues to resolution, and implementing processes to ensure compliance with internal policies and standards.
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Job Responsibilities
- Collaborate with stakeholders to conduct an end-to-end analysis of the organization's compliance and operational risk and control environment to identify significant gaps/weaknesses and determine root causes
- Ensure that controls are well designed and operating effectively, to foster a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
- Perform ongoing analysis of program related data (e.g., KRI/KPI) and develop ad-hoc reports as requested to support business-related programs and strategies
- Assist with development of compliance and operational risk documentation through participation in end-to-end process walkthroughs and deep dives with process owners
- Partner effectively with colleagues across the firm, central Control Management, LOB/CF control teams, compliance, risk and audit to deliver consistent and rigorous operational risk practices and control programs, including issue management, regulatory issue closure prep, control design and effectiveness evaluation/testing, quality assurance error remediation
- Support central Control Management to create best practice solutions for process and control enhancements, providing expertise in risk/controls and developing corrective action plans
- Work closely with LOB/CF Control Management teams to provide guidance and direction on adherence to defined standards and implement program enhancements
- Work closely with owners of Control Management policies, standards, and procedures to drive adherence to firmwide policy, standard and procedure requirements
Required qualifications, capabilities and skills
- Bachelor's degree or equivalent experience required
- 7+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance preferred
- Proficient knowledge of control and risk management concepts with the ability to design, create and evaluate the operational risk and control environment in conjunction with business partners
- High level of professionalism, detail oriented, strong organizational and multi-tasking skills
- Leadership and Influencing skills - Takes ownership and is accountable for area of responsibility
- Strong communication skills - both verbal and written; ability to communicate effectively at all levels of the organization
- Networking - exceptional interpersonal skills; exceptional collaboration and relationship building skills
- Motivated and able to work in a fast-paced environment and to work in a matrixed environment
- Work independently as well as part of a team; work autonomously to affect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment
- Proactive approach to problem solving, owning the issues and having the determination to follow tasks/issues through and ability to develop structure and solve problems in a pragmatic and balanced way; solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions
- Training / Guidance Writing (e.g., develop procedures, templates and guidance)
- Proficient in MS Office suite (Excel, PowerPoint, Word, Visio), SharePoint, Confluence, and Tableau
- Demonstrated ability to propose, implement and utilize technical solutions, leveraging the latest technologies, to enhance processes
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.