As an Analytics Lead, VP on the Consumer Business Sales Sciences team you will deliver analytically driven recommendations to field leaders on how to strategically evolve our retail branch distribution.
Job Summary:
The Consumer Bank Sales Science team provides expertise in data science & analytics to improve banker productivity and optimize sales performance. The team leverages industry-leading tools, processes and analytics to convert data into meaningful insights that enable Consumer Bank's sales leadership to drive value and an excellent customer experience for their business programs.
In this role, you will have the opportunity to work on answering the challenging strategic questions on how to grow & evolve our Consumer Bank retail distribution. This will include, but not exclusive to, new branch designs, optimization clients across sales distributions, and job role designs to maximize the client experience and the firm's profitability.
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Job responsibilities
- Work in a cross functional environment with a variety of stakeholders including business partners, Finance, Strategy, Controls, Workforce Planning, etc.
- Develop new strategies, tests, channels and regional/national pilot programs.
- Practically solve real business problems, not just boosting model performance curves.
- Create and present recommendations to senior management and influence multiple stakeholders.
- Hands-on analytics work.
Required qualifications, capabilities and skills
- Master's degree or PhD in related field.
- 5+ years of experience with an analytical programming language (R/Python).
- 5+ years of experience in relational databases including proficiency in SQL, Teradata, and/or Snowflake
- Experience with dynamic and interactive reporting/visualization applications such as Tableau
- Proficient in standard data mining and analytical methods
- Strong analytics, interpretive and problem solving skills
- Strong communicator who can translate technical topics into intuitive business language.
- Consulting orientation ability to influence both internal & external business partners.
- Experience working in a fast paced environment with the ability to deliver at a high level while juggling a large book of work.
Preferred qualifications, capabilities, and skills
- Excellent understanding of experimental design, A/B and multivariate testing, and matched pairs analytics
- Offshore team management experience is a plus.
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.