Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Technology Operational Risk Management Lead in the Compliance, Conduct and Operational Risk (CCOR) organization, you must be prepared to work in a fast-paced, challenging, yet rewarding environment delivering first class program and analytical solutions. You will need to be a strong self-starter and enjoy creating and maintaining strong relationships with key stakeholders. Additionally, you will lead and collaborate on projects as assigned.
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As a Technology Operational Risk Management Lead within the Compliance, Conduct and Operational Risk (CCOR) organization, you will be immersed in a dynamic, fast-paced environment where your expertise in program and analytical solutions will be highly valued. Your role will require a proactive approach and the ability to forge strong relationships with key stakeholders. As part of the Data Analytics team, you will lead and collaborate on specific projects, playing a vital role within the CCOR organization. This team acts as the second line of defense, with the CCOR organization responsible for designing and executing the CCOR program, which includes managing the company's compliance, conduct, and operational risk. Your role will involve working closely with CCOR functional groups to provide a variety of solutions aimed at facilitating data-driven decision making and enabling proactive compliance, conduct, and operational risk management. Your responsibilities will encompass the design, development, and implementation of dashboards and analytical tools to effectively identify, monitor, and escalate compliance, conduct, and operational risk issues for reporting to senior management.
Job Responsibilities
- Oversee End-User Engagement and Project Management: Manage the entire end-user engagement process for Reporting Self-Service/Analytics projects, from planning and mobilization to gathering business and data requirements, managing delivery, and handling communication and reporting.
- Develop and Deliver Reporting Solutions: Design and implement self-serve data templates, advanced analytics, and custom dashboards using BI tools like ThoughtSpot, Tableau, and Qlik Sense.
- Prepare & Transform Data: Utilize tools like Alteryx and Python to prepare, cleanse, and transform data from multiple sources for reporting and analytics purposes. Assess the completeness of source data to support development efforts and communicate any new data requirements or gaps.
- Collaborate Across Teams: Work closely with various programs, technology teams, and business stakeholders to gather requirements, develop solutions, and ensure compliance with firm-wide standards.
- Lead Solution Implementation: Oversee the design and development process at key stages of the project life cycle, ensuring data requirements are met, including data analysis and design, data modeling and transformation processes, and integration of Business Intelligence solutions. Manage end-user engagement, testing, and release.
- Support Citizen Development Initiatives: Provide guidance and best practices for low-code/no-code solutions, supporting citizen developers within the organization.
- Leverage Emerging Technologies: Explore and integrate Generative AI capabilities into reporting workflows to enhance automation, data interpretation, and visualization.
- Ensure Data Integrity and Compliance: Maintain the accuracy, reliability, and security of reporting solutions while adhering to compliance and governance standards.
- Manage Program Governance: Partner and interact with firm-wide Business Intelligence centers of excellence, working groups, and third-party managers to stay informed about solution roll-outs, features and functionality, licensing, and coordinate on troubleshooting or support as needed during project implementations.
Required qualifications, capabilities, and skills
- 5+ years of experience in large data projects
- 2+ years of experience in a data analyst or reporting role, within compliance, risk or financial services
- 3+ years of BI Development experience
- Knowledge or previous experience with Product and Project Management, particularly in a "Product Manager" role
- Proficient experience in ThoughtSpot, Tableau and QlikSense
- Proficiency in one or more general purpose programming languages, including Python
- Knowledge or previous experience with configuring and/or coding business intelligence tools (e.g. ThoughtSpot, Alteryx, Cognos, QlikSense, Tableau, etc.)
- Big Data Database work exposure and experience including Data Bricks and Hadoop
- Strong understanding of data warehouse concepts and working experience in relational and dimensional modeling
- Experience in implementing ETL processes, including in Alteryx
- Proficiency in handling large data sets, including data querying, processing and technical skills (SQL, etc.)
Preferred qualifications, capabilities, and skills
- Advanced knowledge of application, data and infrastructure architecture disciplines, a plus
- Knowledge and/or prior experience with Conduct Risk, Operational Risk or Compliance, a plus
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Our Compliance teams work globally across all lines of business to advise internal stakeholders on the impact of regulatory requirements and how to balance these with the firm's needs. Their diverse mandate means they also provide input on new business strategies, product lines, policies, training, operational processes, risk mitigation and control.