Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Global Financial Crimes Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Global Financial Crime Compliance Governance Director within the Compliance, Conduct and Operational Risk (CCOR) team, you will be tasked with the strategic development and oversight of the technology and governance programs for the Know Your Customer (KYC) team. Your responsibilities will include managing KYC and Customer Escalations, as well as the team's governance process, which encompasses committee, change management, and LOB oversight with a focus on LOB metrics. You will work closely with upstream teams and technology to streamline the management of regulatory changes and integrate information into the team's digital policy tool. Additionally, you will supervise the team's Regulatory Exams, Audits, and controls testing, and manage the technology that supports document maintenance. You will be instrumental in promoting innovation to scale the platform in line with the team's new regulation mapping process and creating synergies across the Customer Escalation Standard and KYC Governance program. Your role will also involve executing strategy, developing new strategic initiatives, managing the team's controls framework including CORE controls, providing direction on policy changes, offering advisory, and leading strategic firmwide KYC initiatives. Lastly, you will be expected to lead, mentor, and develop a team of professionals, fostering a culture of integrity, accountability, and excellence.
Want more jobs like this?
Get jobs delivered to your inbox every week.
Job Responsibilities
- Oversee the team governance process, including committee, change management, and oversight of the LOBs, including LOB metrics
- Partner with upstream teams and technology to drive transformation of managing regulatory change and consuming information into the teams digital policy tool
- Oversee the team's Regulatory Exams, Audits, and controls testing
- Manage the technology that supports the team's document maintenance; drive innovation to transform and scale the platform to align with teams new regulation mapping process
- Drive synergies across the teams Customer Escalation Standard and KYC Governance program
- Continue to execute strategy and develop new strategic initiatives across the team
- Manage the team's controls framework including controls outlined within CORE
- Provide direction and credible challenge on policy changes
- Offer advisory and lead strategic firmwide KYC initiatives
- Lead, mentor, and develop a team of professionals. Promote a culture of integrity, accountability, and excellence within the team
Required qualifications, capabilities, and skills
- 10+ years of relevant or other related experience
- Proven experience in a leadership or management role
- Experience developing technical requirements and managing technology partners
- Demonstrate the ability to partner with stakeholders on projects
- Experience developing strategy for an organization
- Experience managing multiple teams in a complex fast pace organization
- Possess strong written and oral executive-level communications skills
- Ability to work both independently and as a core team member
- Detail-oriented; possess a high-level of attention to detail and quality for their work product
- Excellent analytical skills, experience with excel and data relationships
- KYC knowledge is required
Preferred qualifications, capabilities, and skills
- Ability to own end to end processes
- Strong understanding of risk and controls
- MBA or Bachelor's degree with professional certification preferred
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Our Compliance teams work globally across all lines of business to advise internal stakeholders on the impact of regulatory requirements and how to balance these with the firm's needs. Their diverse mandate means they also provide input on new business strategies, product lines, policies, training, operational processes, risk mitigation and control.