The J.P. Morgan Global Banking communications team is searching for an eager, dynamic, passionate and creative communicator to join the team. This high-functioning group leads employee engagement across the business through thoughtful, holistic and data-driven communications strategies-and by being trusted, strategic advisors with effective delivery for our most senior leaders around the world.
As a Communications Sr. Associate supporting the Global Banking team you will posses intentional, empathetic and well-organized storyteller capabilities and be ready to try and learn new things as opportunities arise. As a core part of the team, you will be responsible for creating executive messages, drafting talking points, designing presentations, writing internal articles, and planning and managing internal events end-to-end to reach and inform our audiences. In addition, you will be a strategic advisor, communicator, and project manager who will help articulate the team's vision and oversee the development and execution of communications plans that deliver on our priorities.
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Job Responsibilities:
- Assist with internal communications and employee engagement strategy for J.P. Morgan's Global Banking and Global Investment Banking businesses, including town halls and employee events, executive messages, internal newsletters, recognition opportunities, talking points and editorial stories.
- Identify key milestones and examples to promote internally and externally to generate excitement and awareness and lead engagement; write, edit and maintain quality control of compelling stories and content.
- Develop strong relationships with communicators across the firm and communications team, and with key partners including Business Management, Marketing, Content, Digital and Legal to collaborate effectively on executive communications, employee engagement, social media, content development, events, etc.
- Research communications and engagement opportunities and understand the small and big details; understand both the firm's and Global Banking's priorities.
- Manage communications trends and industry news, contributing insights and helping to identify opportunities to lead greater impact through strategic communications while increasing efficiency and effectiveness; track and measure results to showcase business impact.
- Support the Head of Global Banking Communications in managing the organization across the Communications team by staying one step ahead to help manage priorities effectively, coordinate activities, and track critical deliverables.
- Lead innovation, new ideas and better ways to work across Global Banking Communications and implement new business strategy, strategic initiatives, or platforms, including aligning department and support groups (Finance, Tech, Ops, Legal, Compliance).
- Develop and support senior level strategic presentations and project management, including decks, briefs, talking points.
- Work with financial partners and leadership team to track overall budgets including forecasting, planning, headcount, accruals, and reconciliations.
- Lead the employee engagement agenda for the team's 30+ members, inclusive of offsite preparation, junior talent meetings, the creation of an employee opinion action agenda and proposed in-person get togethers.
- Help manage the Head of Global Banking Communications' time and priorities effectively to bring together a cohesive story of the work we do and the value to the Firm, while also ensuring our employees feel valued.
Required qualifications, skills and capabilities:
- 5+ years of work experience and hold a bachelor's degree in business, finance, economics, communications or other related area.
- Working knowledge of corporate internal and employee communications strategies, best practices, implementation and execution.
- Passion and creativity for storytelling, with the ability to breakdown complex subjects for different audiences.
- Outstanding writing and editing skills and ability to communicate effectively with all levels of employees and management.
- Excellent project management and organizational skills with the ability to multitask and prioritize high volume, high priority initiatives in a dynamic, fast-paced environment.
- Excellent attention to detail.
- Analytical, strategic approach to problem solving and finding solutions.
- Strong visual storytelling skills (i.e. digital design for presentations)
Preferred qualifications, capabilities, and skills:
- Solid understanding of the financial services industry; experience in public relations
- Comfortable navigating matrixed organizations
- Knowledge of Sharepoint and intranet technology and proficient in Word, Excel, PowerPoint; Additional software skills (e.g., HTML, Adobe Creative Suite including video editing)
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.
Commercial Banking provides credit and financing, treasury and payment services, international banking and real estate services to clients-including corporations, municipalities, institutions, real estate investors and owners, and not-for-profit organizations.