Are you ready to dive into the world of collateral management and credit risk mitigation? At our firm, you'll play a crucial role in client financing and fee-based activities, supporting a diverse range of products like Derivatives, Forex, and Prime Brokerage. Every day, we generate and distribute around 4,000 margin calls, manage call disputes, and ensure accurate regulatory reporting. With collateral balances ranging from $200Bn to $300Bn, your expertise will be vital in maintaining our high standards and delivering exceptional service.

As an Analyst/Associate in the Collateral Management Operations team, you will be responsible for engaging with both internal and external clients, resolving relationship issues and significant matters on behalf of the business. You will provide collateral coverage for all APAC-based clients from Malaysia, including those in Japan. You will handle the issuance, receipt, and monitoring of margin calls for OTC Derivatives and Loans, ensuring compliance with collateral agreements. You will manage and escalate collateral disputes to senior management and credit risk teams, while also recording, reconciling, and controlling cash or securities used as collateral. You will oversee a portfolio of clients, offering consultation and expert advice, and manage collateral on principal trades facing clearing houses.

• Interact at a high level with Japanese clients and those outside Japan.
• Focus on clients with sensitive relationships, such as those in Japan and hedge funds.
• Generate collateral statements and send calls to clients for both standard and non-standard agreements, ensuring timely follow-up of all calls made by JPMorgan.
• Answer incoming collateral calls sent by clients and compare them to JP Morgan's exposure.
• Agree on the amount and type of collateral to be moved.
• Follow up on any counterparty fails.
• Reconcile and resolve disputes regarding large disputes or credit-sensitive customers.
• Agree on coupons due on securities held as collateral.
• Complete month-end tasks, including the computation and agreement of interest on any cash collateral held or delivered.
• Resolve incoming queries regarding a client's portfolio in a timely manner and escalate issues as necessary.

• Strong oral and written communication skills in Japanese and English.
• Minimum N2 level in Japanese language
• Degree holder in Finance or Accounting
• Minimum 1 years of experience in the Banking and Finance industry.
• Excellent client communication skills and telephone manner and a strong ability to build client relationships
• Must be highly numerate with good keyboard and core system (Outlook, Excel formulas, and Word) skills.
• Strategic thinker, able to review and implement process improvements.

• Experience in Operations related roles preferred