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Client Data Manager II

AT JPMorgan Chase
JPMorgan Chase

Client Data Manager II

Bangalore, India

Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers.

AS a KYC Client Data Manager II you will provide kyc-related compliance advisory support on matters involving the Global KYC Standards, including policy interpretations and clarifications, change requests. This includes functions such as data collection, completion of the KYC profile, client screening, and English language research, comparing and analyzing client profiles across all lines of business quality check and assurance. This team will also produce metrics around the work they perform

Job Responsibilities

  • Understand and implement of KYC standards, guidelines, policies, and procedures
  • Handle and maintain of confidential client documentation.
  • Understand the firm's KYC requirements when completing documentation inclusive of Customer Identification Program (CIP), Minimum Due Diligence (MDD), Enhanced Due Diligence (EDD), Local Due Diligence (LDD), Specialized Due Diligence (SpDD) and Product Due Diligence requirements (PDD)
  • Review of client data/processes to meet firm wide quality standards
  • Interpret alerts and communicating to management when applicable
  • Engage with Middle office and be part of KYC/AML interactions to complete the case as per the timeline. Ability to comprehend the KYC risk factors and draft the overall risk summary for the client

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Required qualifications, capabilities, and skills

  • Bachelor's Degree or Graduate Degree
  • 9+years' experience in the Financial Services industry with a demonstrated track-record of delivery with relevant experience in AML,KYC and compliance
  • Experience with leading a new team with limited Subject Matter Expertise
  • Outstanding client management, partnership building, leadership, and direct experience of dealing with multiple stakeholders at one time. Ability to identify risks and issues and successfully navigate through to solutions
  • Computer skills: Lotus Notes and Microsoft Office Suite including Excel, Word and PowerPoint
  • Foster and champion High Performance Culture where people are empowered to make decisions.
  • Develop and lead a team that is responsive to dynamic organizational and operational changes


ABOUT US

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

Client-provided location(s): Bengaluru, Karnataka, India
Job ID: JPMorgan-210564787
Employment Type: Full Time