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Card Services, Product Experience and Technology- Vice President

AT JPMorgan Chase
JPMorgan Chase

Card Services, Product Experience and Technology- Vice President

Wilmington, DE

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

As we progress on the CCB agility and PxT (Technology, Product, Design and Data) transformation journeys, we are enabling optimization of agile products and priorities across the organization through value-added insights for our stakeholders. The PxT CFO organization will partner across business and PxT to deliver best-in-class support for three key tenants: PxT Finance, Expense Management and Investment Governance & Business Management.

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Job Responsibilities:

  • Serve as a PxT Finance lead owning the overall expense base, primarily focused on total allocated expenses and their drivers
  • PxT Finance SME in key toolset such as ThoughtSpot, Essbase and others to help drive adoption and buildout repeatable value added reporting and analyses
  • Trusted partner for Business leadership and P&A including strategy articulation and data visualization as well as helping drive productivity, transparency and efficiency agendas
  • Responsible for the integrated planning, budgeting, governance, and other leadership forums to review performance and drive decisions
  • Establish and drive best practices for planning, forecasting, and analysis supporting infrastructure, Fin Ops, and public cloud
  • Participate as a member of the Card Services PxT F&BM leadership team
  • Attract and develop t-shaped finance and business management talent

Required qualifications, skills and experience:

  • Bachelor's degree in Finance, Accounting, Economics (or related discipline);
  • 8+ years of progressive experience in finance, technology, and/or consulting
  • Demonstrated senior leadership in terms of attitude, initiative, and inclusivity
  • Strong mix of analytical, written and presentation skills
  • Must be able to design business reporting and insights that are clear, concise and actionable
  • Knowledge of agile product principles, software development, and budget and forecasting
  • Influencing skills and ability to concisely articulate key insights and recommendations
  • Experience in interacting and communicating recommendations to senior business leaders
  • Superior organizational and process skills with a high attention to detail
  • Proactive - continually drives to understand unique needs of each business and/or program and challenges status quo
  • Strong technical ability with Advanced Microsoft Office skills (Excel, PowerPoint, PitchPro)

Preferred Qualifications:

  • MBA Preferred
  • Experience with Business applications such as Essbase strongly preferred while familiarity with Tableau, Alteryx, SAP is desired
  • Exposure to Credit Card industry / Digital preferred


ABOUT US

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.

Client-provided location(s): Wilmington, DE, USA
Job ID: JPMorgan-210553886
Employment Type: Full Time