Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? As a Fraud Risk Lead within the Fraud Risk Center of Excellence, you will manage the fraud loss lines for Business Banking Lending, reporting directly to the Head of Fraud Risk for Secured Lending. Your responsibilities will include monitoring loss line trends, conducting root cause analysis, and adjusting strategies to minimize losses, all while maintaining an optimal customer experience. You will also work closely with partners in risk and supported businesses to ensure that fraud risks associated with new business initiatives are properly represented and understood, and that adequate controls are in place to manage these risks according to the business' risk appetite.
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Job responsibilities
- Be Accountable for fraud & credit abuse risks associated with our Business Banking Lending Product, i.e. accountable for fraud strategy [analytical product knowledge] to mitigate losses & oversight with relationship management and presentation skills
- Build strong relationship skills given interaction with 1st line to effectively manage the fraud strategy outputs, conduct case analysis with stakeholders to validate strategies, and a need to build a fraud culture in the product
- Bear strong analytical experience & skills to effectively determine available strategy opportunities, through dynamic & complex methodologies; to include potential to work with vendors on technical solutions
- Synthesize analysis into concise, executive-level communications
- Work independently, with multiple layers of the organization
Required qualifications, capabilities and skills
- 7+ years risk management experience; and an understanding of the Business Banking/Small Business Lending business
- Independent problem solving skills.
- Understanding of the Business Banking/Small Business Lending business
- Able to synthesize quantitative and qualitative analysis into concise, executive-level communications
- Excellent written and verbal communications skills
Preferred qualifications, capabilities and skills
- 5+ year's in consumer mortgage originations or investigation experience.
- SAS Enterprise Guide, SQL, Tableau
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Our business bankers work in the Consumer Bank to provide financial solutions to small business owners across the U.S. Customers turn to us for financing and advice as they start, run and grow their businesses. We partner with clients throughout the process, investing in our communities and people for the long-term.