Move your career to the next level with this exciting new opportunity. Join our dynamic Point of Sale (POS) Fraud Strategy Team.
As a Business Analyst in the POS Fraud Strategy Team, you will manage fraud risk strategies on the Commercial & Prepaid Card portfolios. Blending skills of complex large scale data analysis and business acumen, you will perform complex risk analyses with the objective of reducing fraud related losses while balancing customer impact. This role will require frequent interaction and communication with cross-functional partners and presentation to managers and executives. You will excel at creative thinking and problem solving, be self-motivated, confident, and ready to work in a fast-paced energetic environment.
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Job Responsibilities:
- Interpret large amounts of complex data to formulate problem statement, concise conclusions regarding underlying risk dynamics, trends, and opportunities
- Manage, develop, communicate, and implement optimal fraud strategies (including rules, cutoffs, policies, operational flows, etc.) to protect the bank from fraud related losses and improve customer experience at Point of Sale
- Identify key risk indicators and metrics, develop key metrics, enhance reporting, and identify new areas of analytic focus to better capture fraud.
- Provide subject matter expertise on strategy implementation/testing and initiatives related to the improvement of risk mitigation processes and infrastructure
- Collaborate with cross-functional partners to understand and address key business challenges
- Identify business opportunities by performing well thought analysis - data mining, ensuring data integrity, synthesizing and communicating findings to senior management
- Assist team efforts in the critical development of new fraud pattern or spending pattern detection tools
- Provide clear/concise oral and written communication across various functions and levels, inclusive of Operations, IT, and Risk Management
- Perform project analysis, including documenting business requirements, detailing issues and risks, and drafting business processes and data flows
- Perform data analysis, including data collection, synthesis, and translation of results into concrete actionable solutions
- Identify gaps between applicable requirements and current procedures/controls and participate in driving resolution of mitigating controls
- Work with business partners to design and implement enhancements to existing processes and/or business applications, introduce new processes and/or toolsets, and engage in process re-engineering
Required Qualifications, Capabilities and Skills:
- Bachelor's and/or Master's degree (OR related work experience) in a quantitative discipline within a financial services organization
- 3+ years experience in fraud/risk/payments or related field
- Proven track record performing complex statistical analysis to solve business problems in a well-organized, structured approach
- Ability to achieve tight timelines on complex deliverables
- Required technical skills include leveraging Alteryx, Python, SQL, SAS, Spark to extract data from Hadoop, Hive, Teradata, SQL Server, and Oracle environments
- Skills in UNIX and MS Office related products including Excel, OneNote, PowerPoint, Teams, and Word (experience in pivot tables, charts/graphs, and formulas are also required)
- Must be a team player; Excellent relationship management skills
- Self-starter with ability to drive for resolution
- Strong communication and interpersonal skills with ability to interact with individuals across departments / functions and with senior-level executives
- Strong knowledge and understanding of financial services
- Excellent communication and presentations skills across various stakeholders and senior management
- Excellent analytical and logical thinking to understand and analyze complex business processes
Preferred Qualifications, Capabilities and Skills:
- Strong organizational and prioritization skills, detail oriented, and strong interpersonal skills
- Ability to analyze and resolve project-related issues and follow through with set objectives
- Ability to deal with different stakeholder groups to elicit business requirements, procedures, and processes
- Ability to work in a high-paced environment, be flexible, follow tight deadlines, organize, and prioritize work
- A team player who shows commitment and dedication while maintaining a positive attitude and high level of performance on high profile/time-sensitive initiatives
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.