As a Control Manager within Asset Wealth Management (AWM), you will support the implementation and maintenance of Compliance Operational Risk Environment (CORE) framework for AWM Marketing. You will collaborate with the business units to implement and maintain controls necessary to mitigate operational risks, which includes using a risk based approach to assess the control environment, partnering with the business to design effective controls, participating in controls testing and function as part of a team to provide oversight to ensure compliance with policies and standards. You will also be responsible for working across diverse and cross-functional organizations to manage issues and develop plans, identify solutions, and drive continuous improvement through participation and/or ownership of key control initiatives, self-assessments and root cause analysis along with ongoing process review and control testing.
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For this role, candidates must be able to physically work in either our Newark, DE, or Columbus, OH, offices full time according to the schedule determined and communicated by direct management.
Job Responsibilities
- Collaborate with senior business management and partners across AWM functional areas (e.g., Legal, Finance, Compliance, Risk, Regulatory Strategy, Regulatory Exam Managers (REM), Control Management) and geographies to share information and create synergies
- Help establish control governance and reporting to identify meaningful metrics to inform on health of operational risk and control environment; escalate control breaks based on key reporting indicators; and manage control committees and forums.
- Oversee completion of relevant CORE Governance deliverables and assessments such as Compliance and Operational Risk Summaries, Process Owner Reviews, and Quarterly MRI reviews.
- Maintain adherence to key Control Management standards (e.g. CORE, Control Committee, Risk ID, Risk Acceptance, Legal Entity).
- Support setup and management of relevant FW Common Processes and associated risks and controls in CORE
- Review business procedures; ensure annual process reviews and attestations (e.g. Business resiliency plan, Estimations/ User-Tool Inventory)
- Monitor metrics to facilitate management actions for breached metrics
- Participate in regular AWM Issue Review Forums with cross functional stakeholders to ensure consistent issue management practices.
- Support planning and employee engagement activities for AWM Controls
- Partner with AWM Control Managers as well as Firm wide Controls teams to ensure ongoing and effective CORE data quality, governance, reporting and drive continuous improvement.
Required Qualifications, Skills and Capabilities
- Bachelor's degree or equivalent experience required
- 7+ years of financial services experience in controls, audit, quality assurance, risk management, or compliance preferred
- Management experience preferred
- Proficient knowledge of control and risk management concepts with the ability to design, create and evaluate a Risk & Control Self-Assessment in conjunction with business partners
- Experience with and knowledge of the Asset Wealth Management business and applicable regulations
- Demonstrate confident leadership and sound judgment to influence a strong culture and risk management with the ability to make subjective and informed decisions
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio) with the ability to develop compelling and meaningful executive presentations that will drive opportunities / recommendation for improvement
- Excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner
- Exceptional interpersonal skills, collaboration and relationship building skills
- Solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data & formulate appropriate conclusions and able to understand a process and associated risk to inform control design
- Flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment
- CanSpam, Privacy, Marketing, Content, Communication and Digital experience a plus
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.