As the first line of defense for JPMorgan Chase & Co. (JPMC), Control Management prevents, detects, and monitors operational, regulatory, and reputational risks. In support of operational excellence, we play a key role in meeting our client commitments and act as a driving force behind the strategic priorities that will future proof our business in an ever-changing global landscape.

Job Description

We are seeking an Associate Control Manager to support coverage of our ICB Investments business.

You will be responsible for supporting the business proactively manage and address their operational risks. The role will predominately relate to Self-Directed Investments proposition and related responsibilities for the management of emerging risks as well as supporting continued expansion of the product offering and into new markets.

As an experienced controls professional within the wider International Consumer Bank (ICB) Controls team, you are at the center of keeping JPMorgan Chase strong and resilient. You help the Firm grow its business in a responsible way by anticipating new and emerging risks, and using your judgement to solve real-world challenges that impact our company, customers and communities. Our culture in ICB control office is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

You will be part of an agile, future focused, and collaborative team. On any day of the week, you might assess the operational strengths and vulnerabilities involved in a recent acquisition, suggest enhancements to our business platform to support new and existing products, or proactively identify and respond to high profile issues or emerging risks of utmost importance.

As an experienced Associate, you are empowered to add value and make an impact from day one. In Control Management you are exposed to a stimulating and rewarding environment, where a wide range of investment and banking activities require engagement with cross-disciplinary teams to build creative solutions. Our people-first culture underpins everything that we do. Here, you'll have the opportunity to grow your career, master new skills for the future, and join a diverse, inclusive community of professionals that embrace teamwork and innovation.

Job Responsibilities:

Based out of London your day-to-day responsibilities will include:

• Assist in the design and implementation of control frameworks to ensure compliance with regulatory requirements and internal policies.
• Collaborate with Self-directed Investments product development teams to identify potential risks associated with new and existing products, and develop strategies to mitigate these risks.
• Conduct comprehensive risk assessments for product development and change initiatives, ensuring that all potential risks are identified, evaluated, and addressed.
• Monitor and evaluate the effectiveness of existing controls and recommend improvements as necessary.
• Provide training and guidance to staff on control processes and risk management practices and foster proactive risk management culture across ICB.
• Contribute to the Compliance and Operational Risk Evaluation (CORE) program by focusing on four key pillars: i) Control Design & Expertise; ii) Risks & Controls Identification/Assessment; iii) Issue Management; iv) Control Governance & Reporting.
• Partnering effectively with colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators, and technology control functions to drive consistent and rigorous operational risk practices and control programs (incl. control committee reporting, risk mitigation, key risk indicators, control design, and controls performance evaluations).
• Managing a portfolio of key metrics to inform on the health of the operational risk and control environment.
• Contributing to training and other cross-departmental initiatives (e.g. awareness programs, risk expos, trainings, etc.).

Required Qualifications, Capabilities and Skills

• Experience in Operational Risk Management gained through working within Product, Controls, Compliance or Audit within a large financial institution, regulator, consulting firm and/or retail investments manager.
• Ability to perform process walkthroughs and translate process understanding into effective risk identification and control design documentation.
• Strong acumen for risk identification and assessment, and development of effective control mechanisms that mitigate these risks.
• Experience in partnering with business and other stakeholders to manage remediation of operational risk related issues.
• Good knowledge of investment products and services - e.g. Self-Directed Investment preferred.
• Strong communication and interpersonal skills, with experience in stakeholder engagement at all levels of seniority.
• Effective time management and prioritization skills.
• Knowledge of Agile with hands on experience using tools such as JIRA and Confluence

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.