Be part of our JP Morgan Asset & Wealth Management Team as a Trading Services Analyst!
As a Trading Services Analyst within our Business Applications team, you will be instrumental in ensuring the precision and comprehensiveness of our business applications and documents. You will have the chance to scrutinize and enhance our current procedures, as well as devise controls to boost our operations. Your responsibilities will include providing support to business partners and showcasing an in-depth understanding of the Insurance and Retirement process. This role provides a broad scope for creativity and autonomy, coupled with the anticipation of high performance and results.
Job Responsibilities:
- Document, review, and evaluate new business applications and additions, post issue documents and corrections
- Work with business partners to ensure consistency in implementing change related to system, policy, and procedural enhancements required to remediate systemic issues and/or process breaks
- Propose process reengineering solutions to resolve current process breaks and identify areas of opportunity for improvement
- Ensure adherence to established policies and procedures of the process
- Work in an environment that offers a wide degree of creativity and latitude with the expectation of high performance and results
- Interact with and manage global relationships
- Lead groups and process improvement initiatives
Want more jobs like this?
Get Management jobs in Bonifacio Global City, Philippines delivered to your inbox every week.
Required qualifications, capabilities, and skills:
- Minimum of three years experience; focus on service, project management or support
- Advanced skills in Microsoft Office, including Excel and Access
- Customer service, team and goal-oriented, enhanced by a high sense of urgency and professionalism
- Excellent analytical skills with close attention to detail
- Ability to communicate effectively both orally and in writing with internal and external customers
- Excellent communication and people skills used to drive self and teams to get tasks completed. Ability to effectively interact with all levels of business.
- Ability to present a professional image and demeanor to internal/external customers and team members
- Demonstrate organizational skills and ability to handle working within strict timelines
- Ability to coach and mentor team members by demonstrating job knowledge and constantly displaying professionalism
- Ability to work non-standard hours, including early morning, late evening, and weekends to accommodate testing schedule requirements
- Demonstrate organizational skills and ability to handle working within strict timelines
Preferred qualifications, capabilities, and skills:
- Service Connect experience is highly desired
- Project management or support
ABOUT US
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.