Do you enjoy managing a dynamic client-facing team that provides best-in-class service in a fast-paced environment? If so, join our team.
Join our dynamic, client-facing Fraud Asset Recovery team within the Private Bank as a high-performing Analyst. In this fast-paced role, you'll manage asset recovery inquiries, support the Fraud Prevention team, and mitigate financial exposure for clients and the bank. Your adaptability and strong communication skills will be key in serving our unique client base as our organization continues to grow.
As an Asset Recovery Analyst, you will ensure our clients receive industry-leading fraud protection and remediation services. You will handle challenging situations by offering solutions in fraud detection, prevention, remediation, and recovery, while managing customer expectations. By applying best practices and leveraging your expertise in fraud prevention, you will make informed decisions to safeguard our clients. If you are a critical thinker with problem-solving skills in a fast-paced environment, you may be the perfect fit for our team.
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Job Responsibilities:
- Provide transactional review support for payments across all channels for Private Bank clients to mitigate fraud risk
- Collaborate with clients, internal partners, external banks, and law enforcement to minimize losses
- Serve as a subject matter expert for fraud escalations, exercising initiative and judgment to resolve issues within established policies
- Partner with cross-line-of-business (LOB) teams to implement fraud prevention and asset recovery best practices, including coaching cross-LOB employees
Required Qualifications, Capabilities, and Skills:
- Three years of experience in Fraud Operations
- Highly analytical with expertise in collecting, analyzing, and synthesizing information using Microsoft standard research utilities
- Strong client management skills, with the ability to partner with and advise senior and line managers
- Exceptional problem-solving skills, with the ability to independently identify and escalate key issues and develop actionable recommendations
- Flexible teamwork skills, able to work effectively with stakeholders and colleagues at all levels
- Specific knowledge of core banking systems, common banking products, applicable laws, and regulations related to fraudulent activities
Preferred Qualifications, Capabilities, and Skills:
- Familiarity with existing and emerging fraud trends in the banking industry
- Experience communicating with external banks and law enforcement for fraud investigations
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.