The Fees Operations team at Asset & Wealth Management is dedicated to optimizing fee-related processes across the bank in collaboration with Technology and Business leadership. We focus on transforming the organization's capabilities by shifting from routine tasks to high-value activities, enhancing operational efficiency and client satisfaction. Our data-informed methodology identifies improvement opportunities, and through co-design principles, we develop scalable solutions that empower our team members and align with the bank's strategic goals.
As an Asset Servicing Automation Associate within the Fees Operations team, you will be tasked with promoting operational excellence and implementing change by utilizing a variety of data sets and intelligent automation tools. You will work closely with the product organization to shape the future state of operations. This role offers the chance to play a crucial role in defining the ecosystem and capability set, and guiding the path for Fees Operations. Given the ambitious nature of this operations and change program, you will have access to and visibility of senior firm leadership and a wide exposure across the full spectrum of Asset and Wealth Management globally.
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Job Responsibilities:
- Drive automation of new and existing processes using data transformation tools like Alteryx, SQL etc.
- Create and enhance analytics dashboards in Tableau/Qlik along with managing and deploying dashboards to the firm-wide server
- Liaise and Project manage large scale strategic projects with complete accountability
- Effectively drive teams toward robust set of delivery milestones. Understand and mitigate risks, bottlenecks, and inefficiencies in operations lifecycle
- Develop and maintain deep relationships with delivery partners across including senior leaders in the Business, Technology, Design, Operations, and control functions across lines of business
Required qualifications, skills and capabilities:
- Masters degree in business or equivalent
- 8 years of experience in program management leading strategic or transformational change
- Experience in data transformation tools, such as Alteryx
- Extensive experience in project delivery across multiple streams with varying timelines, priorities and complexities
- Extensive experience in managing banking operations with expertise in financial products
- Demonstrated ability to manage tight delivery timelines, and ensure our organization is on track to execute and deliver strategic change
- Proven ability to execute via successful internal partnerships with other organizations - with the ability to influence people at all levels across a broad variety of job functions
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.