DESCRIPTION:
Duties: Facilitate and control daily workflows and operations for the Asset Services team. Ensure all daily controls and processing are completed, and facilitate client service inquiry resolutions, cash breaks, and cash events. Drive and monitor the production of key risk and control metrics. Plan and support tactical and strategic system enhancements for the Asset Services platform. Maximize team capacity through effective resource planning and ensure the team structure is robust through effective training and succession planning. Implement Business Intelligence tools to streamline the performance of the operations teams, creating robust reporting tools and enhanced controls. Drive Strategic Projects, such as industry mandates and process improvements, to improve the end to end flows for the various functions. Drive reconciliations post pay date to reduce risk by clearing Receivable and Payable balances. Coach, mentor, and collaborate with staff to ensure all standard operating procedures and controls are followed and department deadlines are met. Engage LEAN and other process improvement methods to reengineer functions with the goal of enhancing service and reducing operating spending.
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QUALIFICATIONS:
Minimum education and experience required: Bachelor's degree in Mathematics, Finance, Business Administration, or related field of study plus 5 (Five) years of experience in the job offered or as Asset Manager, Operations Vice President, Operations Team Lead, Associate, or related occupation. The employer will accept a 3 or 4-year bachelor's degree. The employer will alternatively accept a Master's degree in Mathematics, Finance, Business Administration, or related field of study plus 3 (Three) years of experience in the job offered or as Asset Manager, Operations Vice President, Operations Team Lead, Associate, or related occupation.
Skills Required: Requires experience in the following: Designing flows using business intelligence tools to reconcile and reduce manual steps in Income and Corporate Action functions; Driving projects through a Merit Claims Manager and DTC Claims utility to automate and streamline claims functions across various platforms on Repos and Fails Claim; Managing projects and coaching peers and managers on utilizing business intelligence tools; Reconciling equities and fixed income products; Reconciling payables, receivables and nostro; Handling marker claims related to borrow, loans, repos and fails; Automation tools including Alteryx and tableau; Working on multi-stream programs; Financial markets products and the transaction lifecycle in Corporate Actions; Financial instruments and corporate actions; Markets or prime brokerage operations; and Dividends, coupons, and claims manager tools including Merit and Kingsfield.
Job Location: 500 Stanton Christiana Road, Newark, DE 19713. Telecommuting permitted up to 40% of the week.
ABOUT US
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.