Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.
As a Middle Office Associate within the Asset Management team, you will be responsible for collaborating with internal business and tech partners, as well as global/regional functions and external vendors/counterparties. Your role will involve overseeing Middle Office operations, designing and implementing solutions that meet business requirements. You will provide strategic direction to operational capabilities, ensuring the support for the growth of new businesses, products, and markets in a controlled, agile, and scalable manner. Your exposure will span across end-to-end middle office operations including trade processing monitoring, trade matching, and trade settlement. You will ensure close coordination with relevant parties such as PMs, dealers, brokers, operations teams, custodians and service vendors for support updates, issue follow-ups, and escalations.
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Job responsibilities
- Oversee end-to-end middle office operations including but not limited to front office support, trade management, asset servicing management, and investment accounting data accuracy.
- Manages projects and initiatives, such as process improvement, business model changes, system implementation, new product or new market initiatives rollouts, and other ad hoc projects
- Maintains and impacts efficiency gain of the operating process with strong control mindset
- Establishes areas of improvement and implement new procedures and change existing process flows to ensure tight controls front to back
- Leads efforts towards efficiency coupled with ever stronger controls is essential
- Establishes strong relationships across the Business, Risk, Technology and other support groups
- Collaborates with various stakeholders (portfolio managers, compliance, controls, risk, client service, operations, internal and external service providers) to design and drive comprehensive solutions that meet business requirements
- Ensures that a highly robust first line control framework is put in place to avoid and mitigate risks
Required qualifications, capabilities, and skills
- Strong written and verbal communication skills in Mandarin and English required
- Bachelor degree and 7+ years of relevant work experience
- Demonstrate visionary leadership, strong team development, effective decision-making, exceptional communication skills, change management expertise, and a results-oriented approach.
- Strong familiarity of cross asset class expertise with strong understanding of the evolving market structure and regulatory environment
- Ability to demonstrate track record of collaborating with Business and Technology partners that help deliver impactful results to differentiate client service, meet or exceed business needs, and greatly improve operational capabilities
- Inclusive leadership skills, with the ability to collaborate across a highly matrixed organization
- Ability to create a vision, and creative presence with strong credibility to establish a collaborative and flexible partnership, and interact effectively with senior Operations, Technology and Business sponsors
- An outstanding ability to apply quantitative analytical approaches, communicate effectively and confidently (both oral and written) and ability to influence and negotiate effectively at all levels and across a variety of business strategies
- Ability to influence and negotiate effectively at all levels and across a variety of business strategies
- Strong experience and proven track record that can be demonstrated in delivering complex business and IT system related changes
- With Senior Securities Broker license or Securities Investment Trust and Consulting license is a must
Preferred qualifications, capabilities, and skills:
- Fluency in Mandarin and English will be an advantage
- Hold CFA is an advantage
- Ability to work in a high-pressure environment and deliver results to a high standard, escalating where required
- Positive "can do" attitude in all aspects of performing job duties
- Knowledge of markets products (Equities/ Fixed Income/ FX/ Fund of fund/ Money Market) and associated pre/post trade operational processes with specific functional expertise in one of Middle office, settlements or asset services for cash equities is highly desirable
- Middle Office experience within the asset management industry preferred
ABOUT US
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.