The Asset Management, Client Service division is responsible for maintaining the Client Service vision, strategy and day to day management of over 1800 Asset Management clients across the Institutional, Sub Advisory, and Alternatives client businesses. Responsible for developing, maintaining, and managing client relationships while maximizing opportunities and further penetrating target markets to achieve business goals. The Client Service team works heavily on process improvements and driving change through collaboration across all businesses from Sales, Investments, Technology, Legal, and Operations. A Client Service role is perfect for anyone looking to drive change and demonstrate measurable results to drive efficiency and an improved client experience.
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Job Summary
As a Global Liquidity Client Account Analyst, you will be responsible for delivering high quality service and support to Global Liquidity financial intermediaries and corporate investors. As an analyst you will be performing cash flow monitoring, trade processing, settlement and reconciliation, client request processing, problem resolution, information requests, and supporting ongoing maintenance of client accounts. In this role you will operate independently and exercise sound judgement in troubleshooting issues and escalating problems to Client Account Managers as needed. By being a part of one of the largest and most respected Asset Managers, you will have the opportunity to develop a challenging career in the Investment Management and Financial Services industry.
Job Responsibilities
- Monitor cash flow reports, accept and process client transactions, settlements and reconciliations
- Assist with access and troubleshooting matters related to online Trading and Account Management platform
- Assist with client request processing, problem resolution, information requests, and any other duties to support maintenance of client accounts
- Operate independently and exercise sound judgement in troubleshooting issues and escalating problems to Client Account Managers as needed
Required Qualifications, Capabilities, and Skills
- Bachelor's Degree or equivalent
- Active FINRA 6 or 7 & 63 licenses OR Two years Mutual Fund Client Servicing experience required
- Strong written and oral communication skills
- Relationship building skills
- Problem solving skills
- Attention to detail
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.