As the first line of defense for JPMorgan Chase & Co. (JPMC), Control Management prevents, detects, and monitors operational, regulatory, and reputational risks. In support of operational excellence, we play a key role in meeting our client commitments and act as a driving force behind the strategic priorities that will future proof our business in an ever-changing global landscape. Our people-first culture underpins everything that we do. Here, you'll have the opportunity to grow your career, master new skills for the future, and join a diverse, inclusive community of professionals that embrace teamwork and innovation.
As an Associate in the Control Management team, you will be part of an agile, future focused, and collaborative team. On any day of the week, you might assess the operational strengths and vulnerabilities involved in a recent acquisition, design enhancements to our business platform to support new and existing products, develop an advanced technology solution built with machine learning to drive process improvement, or proactively identify and respond to high profile issues or emerging risks of utmost importance to C-suite level executives. You are empowered to add value and make an impact from day one. In Control Management you are exposed to a stimulating and rewarding environment, where a wide range of assets management activities require engagement with cross-disciplinary teams to build creative solutions.
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Job responsibilities
- Monitor and assess operational risk and control environment. Assess risk to determine whether to heighten.
- Design control-related activities in partnership with the Business Executive, including measuring effectiveness, providing implementation support, validating controls, and evaluating based on defined triggers.
- Provide control-related subject matter expertise for relevant projects driven outside the organization.
- Administer issue/action plan end-to-end. Identify root causes and key themes/trends to address issues broadly. Develop action plans and validate their execution.
- Identify meaningful metrics to inform on the health of the operational risk and control environment.
- Escalate breaches/issues based on key reporting indicators.
- Facilitate control committees and forums.
Required qualifications, capabilities, and skills
- Bachelor's degree or equivalent experience required
- Exceptional critical thinking, project management, analytical and communication skills (i.e. communicate effectively at all levels of the organization)
- Ability to directly address conflicts and escalate issues where appropriate
- Proficient knowledge of control and risk management concepts with the ability to design, create, and evaluate controls with business partners
- Fluent in both written and verbal English and Chinese required.
Preferred qualifications, capabilities, and skills
- Professional license: SITCA License is a plus
- An understanding of Asset Management businesses, products and client services is preferable
- 5+ years of relevant experience in control management, Legal and Compliance, or operational risk management preferred
ABOUT US
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.