Our role is all about understanding the impact of change on our processes, and institutionalizing a change mindset that drives improvements in all areas. It's also about maintaining the efficient processes our people rely on every day to do first-class business, whilst constantly striving to achieve the improvement that makes the firm one of the most respected financial institutions in the world.

Our team executes various Programs that design operating models, provide solutions to optimize business flows, bring efficiencies and keep our platform compliant with regulations applicable to our legal entities and branches.

Our success depends on a close collaboration with counterparts from all areas including the Business, Technology, Finance and Corporate Functions and other Lines of Business. That mindset and collaboration is an integral part of what makes the firm one of the most respected financial institutions in the world.

We are offering you an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area.

Job Summary

As a Business Analysis Associate in the Platform Modernization Program team, you will be working in conjunction with our internal partners including Client Service, Advisors, Operations, Technology, Product, Business Management, Legal, Risk and Compliance. You will oversee monitoring incoming and outgoing payments for Private Bank clients, processing those transactions, investigating issues, liaising with correspondent banks and Front-Office to resolve issues. You are also responsible for processing a number of bookkeeping tickets instructed by various operational teams

This is a unique opportunity to gain an in-depth knowledge of all operational flows and contribute to a growing international business in a fast paced and innovative environment.

Job responsibilities:

Process incoming funds, outgoing client payments, and bank-to-bank transactions.

Release and monitor SWIFT messages and investigate issues with incoming and outgoing wires.

Support the business by answering payment queries, locating funds, and expediting issue resolutions.

Execute and manage the setup of standing order instructions and handle bookkeeping tickets and internal transfers.

Support compliance and regulatory reporting requirements.

Assist the business in transformation initiatives.

Maintain meticulous attention to detail.

Adopt a consultative approach, understanding and anticipating business partner needs, and collaborate effectively with operations leaders and key partners across JPMorgan's Wealth Management businesses, Technology and Business colleagues to drive issue resolution and maintain smooth operations.

Drive critical thinking, anticipate clients' future needs, and collaborate on innovative ideas.

Preferred qualifications, capabilities, and skills

Graduate Degree: MBA or other post graduate degree is a plus.

At least 8 years of experience in Financial Services, Operations or management in Investment Banking Wealth Management. Securities Operations experience is preferred.

Knowledge of various automation tools & AI/ML understanding will be an added advantage.

JPMorgan Chase & Co. offers an exceptional benefits program and a highly competitive compensation package. JPMorgan Chase & Co. is an Equal Opportunity Employer.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.