This role provides an excellent opportunity to apply your critical thinking and problem-solving skills in a dynamic and challenging environment.
The APAC HR Operations team provides a full range of regional HR operational services including, but not limited to payroll, employee benefits, health & safety, onboarding & off-boarding, immigration, data management & Management Information Systems linked with global HR systems as well as local time & attendance tracking and benefit administration. Join our team to provide exceptional service to our employees and their needs, simplifying and automating complex processes. You will partner with support teams in India and the Philippines in delivering a superior HR experience, ensuring that processes are fully standardized and optimized, yet in compliance with local regulatory requirements. The team supports APAC HR projects and initiatives depending on the types of organisational, regulatory, legal, or operational changes that operations need to accommodate & implement.
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You are a strong self-starter, who thrives working within a demanding, fast paced global environment, whilst managing competing priorities.
Job responsibilities:
- Deliver key product initiatives as part of the APAC HR Operations team, contributing to the evolution of the function as well as other Infrastructure-related activities
- Oversee readiness of functions and partner with corporate centre and local operational teams to execute a continuous change agenda of process improvement and simplification activities
- Establishing solid working relationships with sponsors and business stakeholders
- Advise on functional projects focused on process improvement and improving controls
- Develop and manage detailed project plans with a product-focused mindset and an understanding of the product model.
- Organize complex information in a strategic and compelling way, demonstrating strong design acumen and expertise in Excel and PowerPoint techniques.
- Drive regional engagement with stakeholders, working closely with APAC HR Operations leads to execute deliverables
- Compose internal communication drafts related to internal processes, events and developments
- Manage multiple concurrent operational changes/ad-hoc requests related to project management, presentation development and business analysis
- Participate in collaborative initiatives with team members and global managers, looking for ways to continually simplify, improve, and add value to existing business processes
- Coordinate budget, costing and resource planning activities
Key attributes
- Experienced project manager with ability to effectively communicate strategic vision and an ability to deliver complex change programs.
- Strong project management experience; defining, managing and delivering simple and complex projects, working to tight deadlines with ability to resolve conflicting work priorities
- Ability to execute within demanding deadlines, and manage multiple projects concurrently
- Proactive, accountable, and detail-oriented work ethic
- Thrive in a fast-paced and demanding environment
- Confidence and skill to both develop and recommend solutions
- Experience using project and product management methodologies and disciplines
- Able to influence stakeholders and feel comfortable with ambiguity.
- Highly motivated, results-oriented, and client-focused
- Ability to quickly analyze business practices to identify risk and partner with product teams to develop innovative solutions
- Strong written and verbal communication skills to interface globally with all levels of the organization
- Superior judgment and discretion working with both confidential and sensitive information
Required qualifications, capabilities, and skills:
- 8 years of experience in product or project management
- Excellent interpersonal, organization and communications (both verbal and written) skills
- Excellent Client Relationship skills; ability to identify, build and maintain relationships both within HR and externally to deliver success
- Strong risk and internal control mindset, and risk management experience
- Strong ownership and accountability of people, process, financial, and strategy
- Strong process management mindset with the ability to influence outcomes
- Strong regulatory awareness, ensuring that the Firm is operating and reporting within requirements
- Bachelor's or Master's Degree
Preferred qualifications, capabilities and skills:
- Experience working in a product environment preferred
- HR Operations and Payroll background preferred
- Experience in Automation tools preferred
ABOUT US
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.