Job Description
Bring your expertise to JPMorgan Chase. As part of the Field Performance Reporting & Insights team, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real world challenges that impact our company, customers and communities. Our culture in Field Performance Reporting & Insights team is all about thinking outside the box, challenging the status quo and striving to be best-inclass.
As an Analytics Solutions - Senior Associate, within the Field Performance Reporting & Insights team, you will be tasked with developing dashboards in Tableau and ThoughtSpot for the Business Banking Sales Finance and National Sales teams. You will be required to have advanced analytical skills to support complex projects involving sophisticated data analysis on large datasets. You will be instrumental in transforming the reporting and analysis of financial, operational, and behavioral data across Consumer and Business Banking within Consumer & Community Banking Finance & Business Management. You will report to an Area Product Owner based in Columbus.
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Job Responsibilities
- Seek to understand the stakeholder use cases empowering you to anticipate stakeholders' requirements, questions, and objections
- Lead intelligence solution requirements gathering sessions with varying levels of leadership, complete detailed project planning utilizing JIRA to record planned project execution steps
- Source and maintain the Financial and Operational data required to transform and maintain the Field Performance Reporting scorecards on a weekly basis
- Partner in the development of data wrangling workflows, data visualization solutions utilizing ThoughtSpot and Tableau and other end-user reporting interfaces and that provides intuitive insights to our key stakeholders
- Conduct thorough control testing of each component of the intelligence solution providing evidence that all data and visualization are providing accurate insights and evidence in the control process
- Generate detailed metadata on existing and new data models
- Become a subject matter expert in these responsibilities and support team members in becoming more proficient themselves
- Hire and evolve the teams skill across the technologies used (Tableau, ThoughtSpot, Databricks, Snowflake, Curator etc.)
Required qualifications, capabilities, and skills
- Bachelor's degree in MIS or Computer Science, Mathematics, Engineering, Statistics or other quantitative subject
- Minimum 4 years' experience developing advanced data visualization and presentations preferably with Tableau or ThoughtSpot
- Experience with relational databases optimizing SQL to pull and summarize large datasets, report creation and ad-hoc analyses
- Experience in reporting development and testing, and ability to interpret unstructured data and draw objective inferences given known limitations of the data
- Tableau, ThoughtSpot, Databricks, Snowflake, Curator
- Hadoop, Hive and Spark, SQL, R, Unix/Linux, SAS and data warehousing
- AWS S3, EMR, EC2 and Redshift
- Ability to work in Agile environment
Preferred qualifications, capabilities, and skills
- Minimum 5 years of financial solutions architecture, software development, data engineering, data science or business intelligence engineering experience, preferably related to financial services domain
- Demonstrated ability to think beyond raw data and to understand the underlying business context and sense business opportunities hidden in data
- Strong written and oral communication skills; ability to communicate effectively with all levels of management and partners from a variety of business functions
- Strong analytical and problem-solving skills
- Ability to manage multiple projects with tight timelines
- Demonstrated leadership abilities with track record of driving results through cross-functional organization
- Highly motivated, self-directed
Candidates must be able to physically work in our Columbus office 3 days a week and remotely from home 2 days per week. The specific schedule will be determined by direct management.
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.