Job Responsibilities:

• Ensure compliance with the latest Web Content Accessibility Guidelines (WCAG) standards for email and website platforms.
• Collaborate with stakeholders to implement accessibility best practices and maintain compliance.
• Conduct regular audits and assessments to identify and address accessibility issues.
• Develop and maintain comprehensive documentation on accessibility standards and practices.
• Provide training and guidance to teams on compliance with the Americans with Disabilities Act (ADA) and accessibility best practices.

Required qualifications, capabilities, and skills:

• A strong understanding of the Americans with Disabilities Act (ADA) and WCAG standards.
• Experience in ensuring accessibility for digital content, including email and websites.
• Proven ability to work with stakeholders to implement and maintain accessibility best practices.
• Excellent communication and collaboration skills.
• Detail-oriented with strong problem-solving abilities.
• Ability to adapt to evolving accessibility standards and technologies.

Preferred qualifications, capabilities, and skills:

• Familiarity with accessibility tools and technologies.
• Bachelors degree in Marketing preferred

ABOUT US

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

Marketing & Communications teams shape the firm's brand and protect and grow the firm's excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships including Madison Square Garden, The Chase Center & the US Open. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through Chase.com, the mobile app, and paid media channels based on what is best for the customer.