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Account Supervisor

AT JPMorgan Chase
JPMorgan Chase

Account Supervisor

Bangalore, India

As a Transaction Processing Team Leader in Market Operations, you'll be responsible for managing daily billing process relating to Custody, FMI and Market data service. The role includes regulatory and MIS reporting and remediation activities while leading process improvement. In-depth understanding of the client accounts service and management. Processing OOP's and managing issues/queries arising from the same.

Job Responsibilities:

  • Perform deal reviews within the Service Level Agreement which involves reviewing term sheet versus risk management systems and legal confirmation versus risk management systems
  • Ensure accurate reviews and timely escalation of unissued/unexecuted documents
  • Drive efficiency in the current process and identify incorrect booking practices and educate Middle Office on the impact
  • Build and sustain strong working relationships with internal Lines of Business including Middle Office, Front Office, and internal Counterparts
  • Ensure all issues are investigated and resolved in a timely manner as per Business Standards
  • Prepare weekly MIS and monthly control packs for Senior Management
  • Analyze MI and report trends and spikes
  • Participate in various testing related to system enhancement, project implementation, and new business initiatives
  • Identify control gaps and suggest improvement ideas for better efficiency and effectiveness

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Required Qualifications, Skills and Capabilities:

  • Must exhibit strong partnership abilities
  • ISDA knowledge, Equity Derivatives product knowledge and Equity Derivatives experience is preferred
  • Must be able to handle a high level of complexity in product coverage, shift gears with relative ease, be flexible enough in shifting workload in accordance with changing priorities, and be comfortable dealing with a stressful and fast-paced Trading environment
  • Strong communication skills
  • Needs to be highly numerate with excellent keyboard skills and a high-level of computer literacy
  • Needs to be aware and have an understanding of the large financial risks that can be incurred through operational errors and control risks
  • Bachelor's degree


ABOUT US

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

Client-provided location(s): Bengaluru, Karnataka, India
Job ID: JPMorgan-210548329
Employment Type: Full Time