We Are Looking For

Lead the development and implementation of regional business unit strategy, with oversight and management of day-to-day execution in distribution, transportation, and customer service for NA as well as Global Distribution Hubs.

Is this you? If yes, APPLY.

https://www.jnj.com/credo/

Key Objectives and Responsibilities

1. Global Hubs Distribution Accountability

2. Customer Service and Outbound Transportation Oversight

3. Execution of Reliable Supply in Operations

4. Management of Distribution Centers and Outsourcing

5. 3PL Selection and Service Contract Approval

6. Quality and Regulatory Compliance Audits for DC Network

7. Strategy and Roadmap for Customer Service Teams

8. Enhancement of Customer Experience Capabilities

9. Compliance Management in Deliver and Customer Service Operations Understanding and aligning the strategic vision for the business and communication/deployment of Supply Chain Strategies to enable business growth.

10. Drive Continuous Improvement and E2E Issues Resolution

11. Create and Implement End-to-End Metrics

12. Provide Regional Insights for E2E Supply Chain Visibility and Analytics

13. Collaborate on Cost to Serve Optimization

14. Develop Talent for Functional Excellence in the Regional Deliver Team

15. Implement People Strategy Across All Organizational Levels

16. Build Diverse, High-Performance Teams with Mission Focus

17. Promote Vision and Drive Organizational Change

18. Develop Future-Focused Capabilities and Mentor Key Talent

19. Foster Strong Internal and External Partnerships with Customer Focus

20. Lead and Influence Extended Teams and Partner Functions without Formal Authority

Qualifications

Required

• Undergraduate degree in Business, Economics, Supply Chain, Logistics

• 10+ years of experience in positions of increasing responsibility managing large, multi-site, global organizations, with end-to-end supply chain experience.

• 12+ years of people management and leadership.

• Direct roles across distribution, customer service, transportation and logistics.

• Experience with the global demands of the role specifically: multi-cultural / multi country locations and applicable local labor law, healthcare regulatory requirements, tax law, and logistics.

• Knowledge of global demands, including multi-cultural/multi-country locations, local labor law, healthcare regulatory requirements, tax law, and logistics.

• Strong business and financial acumen, with experience managing high value businesses or capital investment programs, with implications to P&L, Balance Sheet, and Cash Flow.

• Successful track record in leading large, complex, global businesses or programs

• Expertise in Deliver related technology, applications, and software

• Background in Distribution, Customer Service, Transportation or Logistics

• Experience in developing strategic plans that align with corporate goals.

• Demonstrated ability to attract, develop, and retain diverse supply chain talents, with a track record in building robust leadership pipelines.

• Strong leadership skills in leading and developing high-performing senior end-to-end teams.

• Willingness and ability to travel up to 25% domestically and internationally.

Preferred

• MBA or equivalent

• Diverse business background with direct experience in multiple Medical Devices and or Diagnostics companies.

• Demonstrated impact in increasingly complex leadership roles, including roles requiring orchestration and influence; E2E mindset and collaborative, influence-based leadership approach

• Demonstrated ability to manage complexity across a broad portfolio of initiatives

• Understanding of financial processes such as P&L calculation, last mile delivery, and COGS.

• Exposure to a global environment in previous roles leading supply chain.

• Green Belt Certification, Black Belt / Master Black Belt Certification.

• Industry experience in two of the following: Healthcare, Medical Device, Electronics, or FMCG

Highlighted Benefits

• Competitive and Equitable Compensation

• Long Term Incentives (LTI)

• Benefits such as health, vacation, holidays, personal & family paid time off etc.

• Travel Health

• Pension Plan

Johnson & Johnson Family of Companies are equal opportunity employers, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.