For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world's most pressing healthcare challenges.

We know that the success of our business - and our ability to deliver meaningful solutions - depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.

At Johnson & Johnson, we all belong.

Purpose:

The Training Specialist is someone who is passionate about learning & development, excels in presenting & facilitating training sessions and has strong skills in creating engaging training materials. This person is responsible for organizing and implementing the training of program positions that align with the business and program strategies so that the skills and performance of employees meet the organization's current and future needs.

Responsibilities:

• Conduct in-person and virtual training sessions for employees, clients, or stakeholders

• Design, coordinate, and implement training materials, such as handouts and guides, and activities to meet the needs of the organization

• Evaluate the effectiveness of training programs and provide feedback to management

• Collaborate with subject matter experts to ensure content accuracy and relevance.

• Ensure learning outcomes by facilitating, encouraging participation, building learner motivation, and delivering constructive feedback

• Analyze employee performance data to identify areas of improvement

• Develop customized training programs to address identified needs and organizational goals.

• Create reports on training activities and progress

• Conduct research on best practices in training and development

• Maintain a database of training materials and resources

• Ensure good relationship and communication with management team, ensure all training programs match the requirement of organization and work

• Prepares training materials for upcoming sessions. Ensures that an adequate supply of manuals is always on hand. Prepares educational documents related to workflows and enhancements.

• Work closely with management, HR, and other departments to align training initiatives with company objectives.

• Support cross-functional teams by providing training-related expertise.

• Travel to PSC locations as required to deliver on-site training programs

• Performs other related duties as required

Qualifications

Required Qualifications:

• Associate degree or equivalent experience

• 3 - 5 years of learning, talent and development experience required

• Excellent verbal and written communication skills

• Strong presentation skills

• Ability to design and implement effective training and development programs

Preferred Qualifications:

• Prior experience in pharmacy, HUB service provider, or the healthcare industry, pertaining to training initiatives

• Experience with Learning Management Systems (LMS)

• Adept with a variety of multimedia training platforms and methods

• Ability to evaluate and research training options and alternatives

• Knowledge of adult learning principles and instructional design methodologies.

• Familiarity with e-learning development and virtual training platforms (e.g., Zoom, Microsoft Teams).

• Certification in training or instructional design (e.g., CPTD, ATD).

• Extremely proficient with Microsoft Office Suite and related program software

Work Environment

This job operates in a professional office environment and teleworking from the employee's home address listed in their employment file. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. When telecommuting employees must have reliable internet access in order to access required systems and software associated with the position's responsibilities. The amount of time the employee is expected to work per day or pay period will not change as a result of participation in the teleworking program. Employees are responsible for the set-up of

their home office environment, including physical set-up, internet connection, phone line, electricity, good lighting, comfortable temperature, furniture, etc. Employee's teleworking space should be separate and distinct from their "home space" and allow for privacy. The company expects employees teleworking to be as efficient and professional as if they were in the office. The amount of time spent in the office or teleworking is contingent upon the needs/priorities of the company and will vary based on those needs/priorities.

Physical Demands While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands and fingers, handle or feel; and reach with hands and arms.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function of the job.

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.