Johnson & Johnson is currently seeking a Senior Manager, Commercial Education - Early in Career Programs to support our Orthopaedics team preferably located in West Chester, PA, however, Raynham, MA will also be considered.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.
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For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world's most pressing healthcare challenges.
We know that the success of our business - and our ability to deliver meaningful solutions - depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.
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Position Overview:
The Senior Manager, Commercial Education - Early in Career Programs (EIC) is responsible for leadership of the STR (Sales Training Representative) and Internship Program for the MedTech Orthopedics business. The Senior Manager will also be responsible for Regional Manager and New Hire on-boarding (TEC Orientation). Support and development of other non-clinical training programs may also be required based on business need (i.e. FST program). This is a key leadership position within the MedTech Education team for the Orthopedics business. This role will primarily work with MedTech Education and Orthopedics Sales Leadership and other functional partners to shape and deliver a variety of educational programs aimed at elevating and driving the success of early in career talent for MedTech Orthopedics.
STRATEGIC:
- Partner with Sales Leaders on shaping a robust STR program and adjust as required based on organizational business needs.
- Design and lead recruiting strategy for college hire program(s) by partnering with Talent Acquisition.
- Build strategic plan for the STR program.
- Build the brand of the STR program across the MedTech Orthopedics business.
- Build one cohesive EIC program between the STR and Internship programs to source top EIC talent in the MedTech Orthopedics organization.
- Other non-clinical programs as need to support TEC sales organization.
FUNCTIONAL:
- Lead the recruiting efforts for the STR program. The STR program will recruit and place up to 20 new STRs per year based on business needs.
- Partner with sales leadership and commercial education and/or commercial partners to execute on the recruiting strategy for the STR and Internship programs.
- On-board a new class of STRs two times per year.
- Establish a robust pillar program for the STR program ensuring that STRs are upskilled in key pillar areas.
- Design & establish STR mentorship program.
- Establish and report on STR / Internship program success metrics.
- Execute critical training activities aligned with the business strategies related to programs supported by the position.
- Collaborate with cross functional partners to execute on Regional Manager onboarding.
- Work with content development vendors and act as subject matter expert for training development as required.
- Ensure that all learning content is current, copy approved and compliant with all government and legal requirements.
- Responsibility for managing up to 3 direct reports.
- Estimated time spent 60% STR Program 20% Internship Program 20% Other
POLICIES:
- Know and follow policies and procedures related to work activities performed in area of responsibility
- The company offers a flexible work schedule, pursuant to that schedule the Senior Manager will be expected to report to their assigned office 3 days a week.
TRAINING: Complete training in area of responsibility within allowed time-period. Training is required for changes in existing policies and procedures, for new assignments and for implementation of new policies and procedures. Complete required periodic re-training in areas such as safety and environmental compliance.
SAFETY: Follow all company safety policies and other safety precautions within work area. Promote safety to all associates that enter work area. Follow Health Care Compliance guidelines as well as follow operating room training and safety standards (Bloodborne pathogens training, etc.).
Qualifications
QUALIFICATIONS
Required:
- Bachelor's Degree, MBA preferred.
- 10 years of professional experience in medical device sales, marketing, education experience, or healthcare related roles.
- Excellent organization and follow up skills; clear examples of project planning, management, and on-time execution.
- Excellent written and verbal communication skills & attention to detail.
- Demonstrated executive presence.
- Ability to juggle multiple competing priorities at the same time and continue to deliver project requirements.
- Excellent presentation development and delivery skills
- Digital /MS Office proficiency
- Demonstrated ability to collaborate across functions and job levels.
- Ability to function as a project manager across different functional areas.
- This position will be located in West Chester, PA (highly preferred) or Raynham, MA and will require up to 25% domestic travel.
Preferred:
- MBA or graduate degree in Education or related field
- 7 years or more of sales or marketing experience in Orthopedics
- Adaptable to work in different environments (virtual)
- Prior management of direct reports
The anticipated base pay range for this position is $120,000 to $207,000. The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation's performance over a calendar/ performance year. Bonuses are awarded at the Company's discretion on an individual basis.
Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).
Employees are eligible for the following time off benefits:
- Vacation - up to 120 hours per calendar year
- Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington - up to 56 hours per calendar year
- Holiday pay, including Floating Holidays - up to 13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
For additional general information on Company benefits, please go to: https://www.careers.jnj.com/employee-benefits
This job posting is anticipated to close on February 10, 2025. The Company may however extend this time-period, in which case the posting will remain available on https://www.careers.jnj.com to accept additional applications.
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