Johnson & Johnson is recruiting for a Senior Analyst, Payroll Process. This role will adhere to our hybrid model way of working and will be based in Tampa, FL. The role will require working with Global teams in various time zones but will have a more concentrated focus in LATAM and North America regions.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.
Want more jobs like this?
Get jobs in Tampa, FL delivered to your inbox every week.
For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world's most pressing healthcare challenges.
We know that the success of our business - and our ability to deliver meaningful solutions - depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.
At Johnson & Johnson, we all belong.
As the Sr. Analyst - Payroll Process, you will help lead the implementation of new global Payroll and Time and Attendance processes and facilitate system and process requirements workshops and promote process excellence during the transition from a country-based model to a Global Process Model. This position is considered a 'subject matter expert' in Payroll Business Process management, equipped with the tools and methodology to successfully define, oversee and implement the regional countries to the new Global Payroll Model. As a senior-level contributor, you are expected to work with cross-functional business leaders to drive to the new way of working.
Key Responsibilities:
- Serve as a lead point of contact between the Global Process Team and the Country Payroll teams to develop and implement Global Payroll Processes and transition to the Global Payroll Technologies
- Facilitate system and process requirements workshops and deliver the required documentation to successfully lead the teams to transition to the new working model and identify, define and deploy local requirements as required.
- Lead in a cross highly matrixed environment. Respond to local requirements and connect the dots and engage appropriate partners in order drive process effectiveness, harmonization, optimization and standardization.
- Execute stakeholder engagement with business partners fine tune handoffs between Payroll, HR workstreams and Contact Centers in a 3-tier model.
- Work independently to oversee multiple projects with the goal of improving performance, quality, cycle-time, and cost
- Work closely with Compliance to ensure adherence of Payroll processes to Corporate Internal Audit and Compliance requirements with respect to User Access, Audits, Reconciliations, SOX controls, Key controls, Operational controls.
- Partners with Payroll and T&A Product Owners, HR/Finance functions, and third party vendors to devise/design robust, compliant, and sustainable harmonized and standardized processes that meet the Consumer Separation Program Objectives
- Provides payroll disposition on stranded work and gains alignment from affected parties
- Provides documentation standards for process maps, SOPs, DTPs/WIs, job aids and other supporting documents
- Is accountable for completeness and accuracy of global process maps, global DTPs/WIs, global SOPs
- Partners with training team to review agent/EE/mgr training content
- Partners with GCS team to publish Knowledge Articles, update content on the portal
- Collaborates with Org Enablement team to review Service Rehearsal Testing Scenarios
- Measures process effectiveness and efficiency metrics before and after deployment. Partners with JJT on measurement of before/after UI/UX improvements
- Seeks to optimize processes by leveraging new technologies and implementing automation.
Qualifications
- A Bachelor's degree or equivalent is required.
- A minimum of 3 years in a Payroll operations or Payroll process role is required
- Process experience delivering large scale/global projects from concept through delivery and operations
- Experience working with senior leaders, interacting across multiple levels of organization & working with distributed teams
- Exceptional writing and communication skills. The ability to understand target audiences and translate complex concepts into clear and concise messages
- Thrives in fast-paced environments, is flexible, collaborative and deadline driven is required
- Experience & Ability to take initiative (self-motivated) and work independently, delegate when necessary, build positive interdependent partnerships with diverse functions and foster collaborations between peers
- Skilled in Microsoft Visio, PowerPoint, Excel and similar products
- The position is located in Tampa, FL and requires working with Global teams in NA, EMEA, LATAM and ASPAC time zones and approximately up to 25% travel may be required (domestic and/or international)
Preferred Qualifications:
- Minimum of 5 years of experience in HR/Payroll Process Optimization, Process Mapping, analysis and documentation
- Time and Attendance knowledge/experience
- Proficient application and understanding of SOX controls
Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability