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Sales Support Liaison | West Chester, PA or Raynham, MA

AT Johnson & Johnson
Johnson & Johnson

Sales Support Liaison | West Chester, PA or Raynham, MA

West Chester, PA

Johnson & Johnson is recruiting for a Sales Support Liaison to support our MedTech Orthopaedics business. This position can be located at our J&J location in West Chester, PA or Raynham, MA.

About Johnson & Johnson

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

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For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world's most pressing healthcare challenges. We know that the success of our business - and our ability to deliver meaningful solutions - depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential. At Johnson & Johnson, we all belong.

POSITION SUMMARY

Sales Support Liaison to Area Vice Presidents (AVPs) and Regional Sales Managers (RSMs) for area/region level support: open order management, and comprehensive deal & contract preparation submissions (Tier 4 customer focus).

KEY RESPONSIBILITIES

  • Facilitate AVP/RSM contracting support as a liaison: step tool preparation, deal desk liaison, T4 contract support, tracking and management of contract expirations & extensions, quote request preparation and credit and rebill management.
  • Provide open order management support to include PO capture, closing aged/duplicate orders, facilitate preparation and tracking Price Exceptions and credit/rebills.


Qualifications

Required:

  • Minimum of a bachelor's degree is required.
  • Proficient in Microsoft Office (i.e., Excel, PowerPoint, Outlook) is required.
  • Excellent communication skills (verbal and written) and ability to build and maintain relationships at all levels in the organization and with external customers.
  • Ability to work independently and complete all business projects according to agreed upon timelines.

Preferred:

  • Working knowledge of medical device business model, customer contracts, inventory logistics.
  • Experience working with cross-functional teams (e.g., contracting, business analysts, sales, marketing, supply chain, finance, etc.).
  • Prior experience in the spine medical device field is preferred.
  • Prior experience in an analytics/logistics role is preferred.
  • Ability to travel (domestic) up to 10% of the time is required.

The anticipated base pay range for this position is $63,000 to $102,350.

The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation's performance over a calendar/performance year. Bonuses are awarded at the Company's discretion on an individual basis.

Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.

Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).

Employees are eligible for the following time off benefits:

  • Vacation - up to 120 hours per calendar year.
  • Sick time - up to 40 hours per calendar year.
  • Holiday pay, including Floating Holidays - up to 13 days per calendar year.
  • Work, Personal and Family Time - up to 40 hours per calendar year.

For additional general information on Company benefits, please go to: https://www.careers.jnj.com/employee-benefits.

This job posting is anticipated to close on 11/13/24. The Company may however extend this time-period, in which case the posting will remain available on https://www.careers.jnj.com to accept additional applications.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.

Johnson & Johnson Family of Companies are equal opportunity employers, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

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Client-provided location(s): West Chester, PA, USA; Raynham, MA, USA
Job ID: Johnson&Johnson-2406220983W
Employment Type: Other