Johnson & Johnson Technology (JJT) is currently recruiting for a Product Analyst IT Lead, Technical Operations and Risk Technology, Enterprise Quality - Data & Analytics to be located in Raritan or New Brunswick, NJ.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.
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For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world's most pressing healthcare challenges.
We know that the success of our business - and our ability to deliver meaningful solutions - depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued, and our people can reach their potential.
At Johnson & Johnson, we all belong.
The Enterprise Data & Analytics Product Group is uniquely positioned to develop and deliver cross-functional solutions to build a data foundation, ensure trust through data governance, and enable operational/advanced analytics and data science capabilities for Johnson & Johnson. In close partnership with the JJT organization and our Quality business partners, we will develop, leverage and scale smarter, faster and more efficient future-ready enterprise platforms and capabilities that will help to unlock new insights needed to drive innovation, commercial growth, operational efficiencies and improved health outcomes.
This position will have specific responsibilities as a Product Analyst with strong technical skills, refining and delivering operational reporting, advanced analytics, and data democratization products that address the needs of our quality functions. The Product Analyst will be responsible for coordinating and enabling the design, documentation, and execution of these Quality Data solutions. This includes business requirements gathering, process improvement, user story generation, scope management, issue resolution, and maintaining high quality SDLC documentation.
Key Responsibilities:
- Understand user needs and translate them into detailed requirements for the Squad
- Build use cases, write, and clarify user stories, visualization, and process flows.
- Explain how requirements may be implemented from a functional standpoint and improve user experience.
- Communicate vision to developers and testers.
- Help write UAT scripts and participate in User Acceptance Testing as needed
- Collect confirmed business processes to serve as a reference for development and IT support.
- Apply business process improvement methods for optimization.
- In partnership with the Product Owner (PO), maintain a deep understanding of the business processes and requirements to ensure that the squad's backlog priorities are aligned with business / Group needs.
- Build end-to-end digital data flows and related requirements that align with Enterprise data governance standards.
- Track metrics and build reports to measure progress.
- Help manage dependencies with other squads, working closely with squad TPO, peer PAs, and the Product Manager
- Apply compliance requirements within the scope of responsibility, ensuring SDLC documentation, system configuration, and compliance activities are up to date as required.
- Understands portfolio of IT systems that the business uses; may specialize in specific applications and as such hold deep product / BPM expertise.
- Collaborate with Product / Platform roles to understand product strategy and squad projection needs.
- Cultivate collaborative, healthy, inclusive, and credo-based culture of highly engaged, high performing teams by modeling credo values and valuing diverse perspectives.
Qualifications
Required:
- A minimum of a Bachelor's degree required, preferably in computer science, engineering, business organization, or equivalent.
- At least 5 years of Business Analyst experience.
- Proven track record collaborating with business partners to translate needs into detailed use cases, process flows, features, user stories, and acceptance criteria.
- Deep understanding of software development lifecycle process (SDLC), and agile (i.e. Scrum, SAFe, Kanban) methodologies including supporting tools like Jira and Confluence.
- Ability to think strategically and tactically to resolve problems, prioritize, and balance multiple tasks.
- Ability to stay up-to-date on technology trends to identify and evaluate new technologies that can be applied to Pharmaceutical Supply Chain/Quality.
- Ability to communicate technical concepts to non-technical partners and to lead and empower teams, set the vision, drive technology strategy and roadmap, and build positive relationships.
- Ability to work with multi-functional teams to deliver software projects on time and within budget across global time zones.
- Identify and capture detailed user requirements for Machine Learning and artificial intelligence (ML/AI) solutions.
- Experience with User Experience Design (UX) including leading user journey mapping, user flows, and usability testing.
- Experience with Realtime Release IT infrastructure, including different types of systems, software, benefits, challenges, and regulatory requirements.
- Hands on experience in writing SQL queries.
- Knowledge on Python, Pyspark
- Experience with modern BI visualization technologies such as Tableau, Power BI
- Knowledge of Data warehouses, Data Lakes, Knowledge of Databricks, AWS and Azure.
- Demonstrated track record of delivering successful data and analytics products and solutions
- Ability to assemble, analyze, and evaluate data and to be able to make appropriate and well-reasoned recommendations and decisions to the Business stakeholders and the Project Team
- Excellent analytic skills associated with working on unstructured datasets.
- Strong interpersonal, verbal, and written communication skills.
- The ability to work with minimal supervision and achieve results in a fast-paced environment
Preferred:
- Productive experience with software testing, quality assurance (QA), and compliance requirements, such as FDA, GxP, and 21 CFR Part 11/Annex 11. within the life sciences/healthcare industry.
- Understanding of Laboratory Systems (i.e. LIMS, SDMS, etc.) and/or Quality Management Systems (i.e. QMS, Complaints, Document Management, etc.)
- Experience in Supply Chain/Quality or Advanced Therapies industries, including gene and cell therapies.
- Experience with document end-to-end data flows in compliance with Enterprise data governance standards
- DevOps and continuous integration/continuous delivery (CI/CD).
The anticipated base pay range for this position is $91,000 to $147,200.
The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation's performance over a calendar/performance year. Bonuses are awarded at the Company's discretion on an individual basis.
- Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
- Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).
- Employees are eligible for the following time off benefits:
- Vacation - up to 120 hours per calendar year
- Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington - up to 56 hours per calendar year
- Holiday pay, including Floating Holidays - up to 13 days per calendar year of Work, Personal and Family Time - up to 40 hours per calendar year
- Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefits
Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.