Johnson & Johnson is currently seeking a Process Quality Technician to join our Operations Team in San Angelo, TX.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/ .
For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world's most pressing healthcare challenges.
Want more jobs like this?
Get jobs in San Angelo, TX delivered to your inbox every week.
We know that the success of our business - and our ability to deliver meaningful solutions - depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.
At Johnson & Johnson, we all belong.
Under the guidance of the Process Quality Leader, the Process Quality Technician (PQT) provides technical support to identify causes for non-conformances and process failures. Furthermore, the PQT implements corrections to maintain process performance and compliance with Ethicon's QSR, GMP, and ISO requirements.
Duties and Responsibilities:
This is not meant as an all-inclusive list but as top-level list of duties that this person generally completes:
• Performs non-conformance investigations and completes associated actions including NCR origination, bounding, product control, correction, and documentation within the quality management system.
• Owns periodic review and SOP creations for their respective area
• Leads small kaizens with cross-functional teams to identify causes of quality events and implement actions to address as necessary
• Utilizes failure analysis tools (i.e. 5M analysis) to conduct robust investigations. Analyzes data and recommends actions for process, equipment, and system improvement.
• Uses document change control system to update procedures and write protocols.
• Provides training and education to the manufacturing team(s) as needed
• Acts in accordance with safety regulations and procedures.
• Supports internal and external audits and inspections.
• Provides leadership to other technicians and wage associates.
• Assists Facilitator on day-to-day activities.
• Accepts or initiates special projects. Plans and organizes assignments to ensure completion of projects in a timely fashion after receiving minimal instructions.
• Demonstrates excellent communication skills. Clear and concise oral and written communication skills are required to effectively communicate work requirements.
• Responsible for communicating business-related issues or opportunities to the next management level
• Responsible for following all Company guidelines related to Health, Safety, and Environmental practices as applicable.
• For those who supervise or manage staff, responsible for ensuring that subordinates follow all Company guidelines related to Health, Safety and Environmental practices and that all resources needed to do so are available and in good condition, if applicable
• Responsible for ensuring personal and Company compliance with all Federal, State, local, and Company regulations, policies, and procedures
• Performs other duties assigned as needed
Qualifications
• A minimum of a High School Diploma or equivalent is required.
• At least a year of experience in the QSR/ISO regulated medical device operation is preferred.
• Strong computer skills and use of software application(s). Experience with Word and Excel is required. Experience with Minitab is preferred.
• Basic statistical and analytical problem-solving skills required: experience with problem solving tools such as DMAIC, Fishbone Analysis, 5 Whys is preferred.
• Proficient in the preparation of technical reports and presentations.
• Strong communication and interpersonal skills.
• Requires good networking and influencing skills.
• Entails significant interaction with technical peers and manufacturing associates.
• Self-motivated and capable of completing job duties with limited supervision.
• Capable of serving as back-up Facilitator when Facilitator is not available.
• May require working/visiting all shifts (24 hrs constant rotation shifts) of the operation and working irregular hours.
Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
For more information on how we support the whole health of our employees throughout their wellness, career, and life journey, please visit www.careers.jnj.com.