Johnson & Johnson Innovative Medicine is recruiting for a Manager, Search Solutions, located in Titusville, New Jersey.
The Manager, Search Solutions is responsible for the operational activities in support of key search applications, services, and initiatives to improve the means by which users are able to efficiently discover and access high value scientific content throughout Janssen. The incumbent will be responsible for the management and execution of key classification, search, and AI initiatives. In addition, this person will ensure search solutions maintain the highest quality of services, including, but not limited to taxonomies and ontologies, management of medical literature, user issues and training.
The Manager, Search Solutions stays abreast of important advancements in search technology trends, including Semantic Classification, Artificial Intelligence, Generative AI and Natural Language Processing. The incumbent will always be thinking and acting creatively and innovatively to advance the user experience of the iMedical Search platform and search solutions.
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Key Responsibilities:
Operational Excellence of key search platforms and processes including
Semantic Layer Management and Execution
- Ongoing management of product taxonomies and ontologies, including overseeing taxonomy maintenance by contractors
- Ensure taxonomy updates are reflected in the labeling and categorization of UI elements
- Analysis and Evaluation of NLP technologies related to Large Language Models, OpenAI, AWS Bedrock, and Rerankers
- Ongoing analysis and testing of supported search capabilities to ensure that changes to the semantic components are enhancing the search experience
Testing
- Complete various content lifecycle test cases to assess impact to associated systems and business processes
- Clearly communicate testing results and facilitate the resolution of any issues impacting the business
Support
- Assess the search platform infrastructure on an ongoing basis to ensure that the integrity of our content integrations
- Manage the process of integrating new content and improving existing content
Shape and serve as an authority for key search initiatives
Project Management and Execution
- Responsible for the management and execution of key initiatives
- Implement formal user acceptance testing
Analytics
- Provide relevant analysis and key metrics to partners and management upon request
- Periodic outreach to partners and gathering of voice of customer to stay on top of user needs
Industry Trend Analysis
- Stay abreast of trends related to search, AI and NLP technologies which would improve the overall semantic processing of content and provide opportunities to drive the IMS roadmap
Training & Communications
- Provide ongoing communication related to the search platform and best practices to streamline the user experience
- Develop, deliver and update system training materials
Qualifications
Education:
- A minimum of a Bachelor's degree in Information Systems, Computer Science, Library/Information Science or Business is required.
Experience and Skills:
Required:
- Experience with AI/GenAI
- Ability to think strategically about technology and business processes and determine new solutions to improve overall efficiency.
- Ability to develop project plans and lead a project from inception to implementation.
- Ability to work with business owners and suggest alternative solutions when necessary and appropriate.
- Thorough understanding of business processes and management of work-flows.
- Excellent oral, written and presentation skills with ability to write communications for a variety of audiences.
- Ability to build strong partnerships with all levels across the organization, as well as to interact effectively with senior management.
- Understanding of regulatory and health care compliance guidelines with regards to systems.
- Must be able to prioritize and lead multiple projects.
- Excellent working knowledge of Microsoft suite of products including Office, SharePoint, Project, Visio.
Preferred:
- Experience with search solutions and capabilities
The anticipated base pay range for this position is $115,000 to $197,800.
Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.