For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world's most pressing healthcare challenges.

We know that the success of our business - and our ability to deliver meaningful solutions - depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.

At Johnson & Johnson, we all belong.

Position Overview:

As the Manager, Cost to Serve at Johnson & Johnson, you will have the unique opportunity to make a significant impact on our organization. A successful candidate will design and implement a cost-to-serve model that identifies profitability improvement opportunities across customers, geographies, and business units. This role is exciting because you will have the chance to achieve exceptional results, all while working for a company that is dedicated to making a positive impact in people's lives.

Key Responsibilities:

• Develop territory, regional, and area cost to serve metrics (i.e. end-to-end P&L) leveraging activity-based costing that will enable improved resource planning and allocation

• Create customer-level insights with full P&Ls for all national, regional, and local customers to enable more complete and profit centered customer pricing and contracting

• Leverage model to create cost-saving and efficiency opportunities as well as enable more robust customer conversations about mutually improving the cost of service

• Build actionable solutions and recommendations, review with senior leadership, and implement feedback.

• Monitor and analyze customer feedback and data to identify areas for improvement and implement changes as necessary.

Qualifications

Qualifications

Education:

• Bachelor's degree in Finance, Operations, Data Analytics, Economics, or a related field.

Experience and Skills:

Required:

• Ability to independently lead the design of creative solutions for complex business problems that consider multi-stakeholder feedback

• Strong Data Analytics skills background and ability to aggregate, analyze and decipher data, and communicate in a clear and simple manner

• Intellectual curiosity will be critical, as is creativity and entrepreneurial mindset

• Strong leadership skills with the ability to motivate and inspire an indirect team to achieve superior results.

• Exceptional communication and interpersonal skills.

• Excellent problem-solving and decision-making abilities.

• Ability to thrive in a fast-paced, dynamic environment.

Preferred:

• Strong financial acumen preferred

• Strong Data Analytics skills: Microsoft Excel, Power BI, and other advanced tools

• Ability to use high emotional intelligence to build support with team members.

Other:

• Proficiency in English is required.

• Travel requirement: Up to 20% nationally.

• Valid driver's license is required for this role.

The anticipated base pay range for this position is $100,000 to $172,500. The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation's performance over a calendar/ performance year. Bonuses are awarded at the Company's discretion on an individual basis.

Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).

Employees are eligible for the following time off benefits:

• Vacation - up to 120 hours per calendar year

• Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington - up to 56 hours per calendar year

• Holiday pay, including Floating Holidays - up to 13 days per calendar year

• Work, Personal and Family Time - up to 40 hours per calendar year

For additional general information on Company benefits, please go to: https://www.careers.jnj.com/employee-benefits

This job posting is anticipated to close on January 24, 2025. The Company may however extend this time-period, in which case the posting will remain available on https://www.careers.jnj.com to accept additional applications.

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