Johnson & Johnson Innovative Medicine Technology (IMT) the Enterprise Technology group supporting all business functions under Johnson & Johnson, is currently recruiting for Lead, Technology Product Management within our Data & Insights Product Group supporting JJIM Commercial Pharma business. This position's primary location will be in Titusville, New Jersey and may require occasional travel within the New Jersey/Pennsylvania area.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.
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The Data & Insights Product Group is uniquely positioned to power world-class data and analytics technologies that enable end-to-end data management, operational/advanced analytics and data science capabilities. By turning our J&J commercial functions into insight driven organizations that are true analytics competitors, we are redefining how we serve our consumers, patients, healthcare professionals, customers and employees around the world. In close partnership with the full JJT organization and our business, we will develop, demonstrate and scale faster and more efficient future-ready enterprise platforms and capabilities that will help to unlock new and differentiated insights needed to drive innovation, commercial growth, operational efficiencies and improved health outcomes.
The Lead, Technology Product Management position will have specific responsibilities as an IT Product Line Lead with good technical skills, delivering high impact analytic products and solutions that address the evolving needs of the Business. The IT Lead will collaborate with IT peers, Hub IT Partners, External Vendors, Data Aggregator Partners, Business Product Owners, Technology Services, Commercial Excellence teams, CRM IT partners, Finance, and Medical teams. This person will apply Enterprise technology and development capabilities to deliver solutions that rapidly meet business needs, optimize flow, and enhance our ability to deliver quality products and solutions with greater speed, increased agility and measurable business impact. Key skills are needed to build Reporting & Analytics capabilities in the realm of Data Science, Big Data, Master Data Management, Metadata Management, Business Intelligence, Data Warehousing and Analytics. This person will be accountable for technical delivery and value realization in partnership with the Business Product Manager.
Key responsibilities:
Product Management
- Along with the Technical Product owner, define and communicate to key partners the product vision and strategy including new features and improvements for products in Patient Analytics portfolio. They will identify and prioritize product features backlog in alignment with business strategy.
- Define business value, measurement of return on investment, and realization of business outcomes. They will own and manage total cost of ownership, including spend on vendors and services throughout product life cycle.
- Drive and measure adoption, retention, and customer satisfaction of Data Analytics products.
Solutioning & Delivery
- Lead Analytics Capabilities roadmap in line with business & BTL prioritization, enabling capabilities & new services.
- Partner with various PECS business teams to identify areas of innovation.
- Support business on the needs to lead Patient level data and analytics for their Patient Engagement and Customer Solutions (PECS) initiatives.
- Develop and lead project plan and all areas related to project management.
- Accountable for application support of Analytics platforms via Service Level Management with Application Service teams.
- Collaborates with Data Sciences team to build predictive Analytics capabilities.
- Utilize Agile methodology to work with business partners to define and translate business needs into user stories, prioritize product backlog, and define sprint plans.
- Partner with Technology Services (TS) teams on demand planning, effort, timing, delivery, and support of new demand
- Implement solution using AWS cloud stack components (S3, RDS, Redshift or similar) and Analytics and Reporting toolsets (Tableau, Qlik, PowerBI, or similar).
- Perform source data analysis, data discovery, collaborate with business and peer teams to synthesize the business rules required for data acquisition and creation of information with context association.
- Ensure successful business product owner engagement and completion of user acceptance testing.
- Provide technology leadership and Commercial data domain expertise (Sales and Marketing, patient analytics, and Medical) to drive business adoption of self-service analytics models and solutions.
- Drive continual measurement of capabilities against demand volume, complexity, business challenges and improvement within value stream(s)
- Accountable for cross-team communication
- Focus on Business agility, Agile product delivery with a fail-fast approach and measurable outcomes
- Drive product health, technical quality, development and support services through consistent metrics reporting
- Manage lifecycle of products and complete upgrade/decommission strategy as appropriate
Qualifications
Required:
- A minimum of 4+ years of technology development (platforms or products) experience
- A bachelor's degree in computer science, Information Technology, Information Systems, Statistics, Math, or equivalent field of study
- Effective communication and critical thinking skills, creative and flexible problem solver, and process focus
- Agile development experience, SDLC methodology, and risk management including information security.
- Solid understanding of JIRA.
- Demonstrated ability to exercise good judgment and attention to detail under pressure.
- Strong interpersonal skills and the ability to communicate effectively, strategically, and confidently with internal partners to develop ideas, find opportunities, and influence outcomes.
- Consistent record of delivering projects with ambitious timelines and sprints; can drive solutions quickly and efficiently with high value.
- Demonstrable experience crafting technical solutions for business problems; understands both business processes and technical solutions.
- Experience in leading complex projects and working in end-to-end solutions.
- Hands on experience working with S3, Redshift, and/or RDS or similar technologies is required.
- Proven experience in managing large data lake/data warehouse platform in direct support of business functions is required.
- Experience in data engineering, Cloud technologies, data science, AI capabilities and how to apply them for business transformation.
- Expertise with BI visualization technologies such as Tableau, QlikSense and/or PowerBI is required.
- Data Management expertise and data modeling skills required
- This position's primary location will be in Titusville NJ, with up to 10% travel in NJ/PA
Preferred:
- Pharmaceutical or Life sciences/health care industry experience
- Commercial Sales & Marketing process experience
- Master's degree in technology or engineering field
- Experience with Data Science capabilities and how to apply to business transformation.
- Experience in the Commercial Pharmaceutical industry and in-depth knowledge of patient experience in healthcare
- Extensive knowledge of commercial pharma business processes like field alignment, field roster, call planning, Aggregate Spend, Medical Affairs and patient data
- Experience with Patient Adherence, Patient Affordability and Patient Access Services Data
- Experience with wide array of pharmaceutical data including but not limited to Patient Access Services, sales and marketing syndicated data, CRM, digital, lab, hub, claims, specialty pharmacy, etc.
The anticipated base pay range for this position is $91,000 to $147,200.
The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation's performance over a calendar/performance year. Bonuses are awarded at the Company's discretion on an individual basis.
- Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
- Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).
- Employees are eligible for the following time off benefits:
- Vacation - up to 120 hours per calendar year
- Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington - up to 56 hours per calendar year
- Holiday pay, including Floating Holidays - up to 13 days per calendar year of Work, Personal and Family Time - up to 40 hours per calendar year
- Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefits
The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market."