Welcome to Johnson & Johnson, a world-class company at the forefront of healthcare innovation. We are seeking an experienced Technical Platform Analyst on our Digital Platforms team to help lead the design, development, and implementation of our patient-facing digital capabilities and experiences. In this role, you will own and craft the strategy and vision, roadmap, steer design and development, and partner to engineer the services and capabilities that power our various patient and HCP experiences. Our digital services and capabilities are core to everything that we build. This individual will play a pivotal role in how we continue to re-invent, evolve, and remain industry pioneers in how we deliver the best-in-class experiences to our customers.
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This position is located in Titusville, NJ or Horsham, PA and may require up to 10% travel within the New Jersey/Pennsylvania area and occasionally across North America.
J&J Flex
Our enterprise way of working for office-based employees provides for individuals to work up to 2 days virtual and at least 3 days at their primary work location per week.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.
Do you thrive working with ambiguity and being able to shape industry-leading design patterns and world-class experiences? Are you ready to own the services that power all of our digital experiences and help craft the next-gen vision for building even more hyper-personalized experiences for our customers? If yes, then this role may be for you!
Role
We are recruiting a Principal, Digital Platform Engineering role within our Innovative Medicine North America & GCSO organization, with primary location based in either Titusville, NJ or Horsham, PA.
This role is a high impact position with the opportunity to craft our future digital ecosystem, with a leading engineering approach at its core. You'll be help identify core customer unmet needs, match with trends across brands and therapeutic areas, and work to engineer and scale solutions that are fit for purpose.
We believe we are pioneers in the industry in how we are designing and developing scalable solutions across the enterprise. This role provides the chance to help evolve to ever-changing customer needs and re-invent how we approach the way we power the experiences and how customers engage with us. Are you ready?
Key Responsibilities:
- Lead Agile scrum team as product owner/manager, owning the product backlog, crafting user stories and acceptance criteria in partnership with business analysts, prioritizing new feature or enhancement features, bugs, and discovery or tech tasks based on perceived user value, metrics and release planning. Set, communicate and keep team focused on sprint goals.
- Continuously measure, monitor and analyze the performance of our digital products to identify new opportunities and validate value creation.
- Engage with our wider IT community and relevant communities of practice to align standard methodologies and ensure all aspects of technology needs are considered in the selection and integration of new technologies
- Devise a roadmap for the core platform capabilities and services that will allow us to operate our platform with greater agility and speed to meet customers evolving needs.
- Partner with both internal IT and brand business partners across the JJIM brands to identify customer needs, perform market research analysis, competitive landscape discovery, and MVP definition.
- Collaborate with multi-functional business and technology partners to align needs and requirements; translate business opportunities to technology solutions in collaboration with engineering, solution architecture and development teams.
- Responsible for end-to-end quality and delivery of platform implementation and product strategy.
- Drive a test-and-learn culture throughout the team to transform product ideas into activities and outcomes, incorporating overall business objectives, market and compliance needs and financial drivers.
- Enact processes, governance, operational and communications structures to deliver with consistency, quality, compliance and speed.
- Monitor industry trends and work closely with internal and external partners to identify new technologies and approaches to address evolving needs across digital channels.
Qualifications
Education:
- A minimum of a Bachelor's degree or equivalent experience in Engineering, Information Architecture, Computer Science, or a similar field. Advanced degree is a plus.
Experience and Skills:
Required:
- 5+ years leading strategy and development of digital products and solutions, delivering large scale and high-performance digital applications for large companies.
- Deep knowledge of product management space including product incubation, value proposition, MVP definition, usability testing, customer / market research, and defining go to market strategies.
- Understanding of issues covering site architecture, user experience (UX) and navigation; familiarity with software quality assurance and test processes.
- Agile/Lean Development Experience with Agile methodology, Test Driven Development, QA automation, and DevOps processes.
- Extensive knowledge of managing digital platforms and the setup and management of teams which deploy on these platforms.
- Strong problem-solving, design thinking, communication and influencing skills, including ability to drive adoption of new thinking and approaches.
- Project Management experience delivering medium to large scale digital projects from concept through delivery and supporting continued operations.
- Ability to produce clear, detailed, concise user stories, acceptance criteria, objectives and key results, and artifacts to convey concepts and ideas, as well as release plans and roadmaps to convey delivery plan.
- An ability to analyze and understand data and trends and deliver process improvement plans to address opportunity areas identified, and assess and report on performance and value delivery.
- Demonstrated ability to collaborate successfully and build relationships with marketing teams, IT colleagues, agency partners and technology vendors.
- Experience leading teams, developing talent, and championing diversity and inclusion.
- Desire to continually advance personal and team knowledge of digital trends and advances in the industry.
Preferred:
- Experience in pharmaceutical or life sciences industry.
- Front end development, systems architecture, or engineering experience.
- Demonstrated ability to mentor, coach, review, and grow technical teams and talent.
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Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.
The anticipated base pay range for this position is $110,000 - $130,000 USD
The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation's performance over a calendar/performance year. Bonuses are awarded at the Company's discretion on an individual basis.
- Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
- Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).
- Employees are eligible for the following time off benefits:
- Vacation - up to 120 hours per calendar year
- Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington - up to 56 hours per calendar year
- Holiday pay, including Floating Holidays - up to 13 days per calendar year of Work, Personal and Family Time - up to 40 hours per calendar year
- Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefits
The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.