Johnson and Johnson is recruiting for a Lead, Global Clinical Operations (GCO) Learning & Training, Learning Technology Administrator located in Titusville, NJ; Beerse, Belgium; High Wycombe, United Kingdom; Toronto, Ontario Canada; Wuhan, China; Tokyo, Japan; Seoul, South Korea; New South Wales, Australia; Singapore, Singapore; Milan, Italy; Vienna, Austria; Torokbalint, Hungary; Issy Les Moulineaux, France; Neuss, Germany; Madrid, Spain; Warsaw, Poland; Espoo, Finland; Breda, Netherlands; Barcarena, Portugal; Stockholm Sweden; Zug, Switzerland; Sao Paulo, Brazil; Mexico City, Mexico; or Buenos Aires, Capital Federal, Argentina. Remote work options may be considered on a case-by-case basis and if approved by the Company.
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At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.
For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world's most pressing healthcare challenges.
We know that the success of our business - and our ability to deliver meaningful solutions - depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.
At Johnson & Johnson, we all belong.
The Clinical Trial Learning & Training (CTLT) organization develops and implements training strategy and design for clinical trial training and GCO functional role-based global onboarding programs. This includes determining training needs, developing, and implementing strategic learning initiatives, and using resources to deploy the training plan. CTLT delivers impactful learning and training programs that address gaps and build capabilities to meet future needs while ensuring compliance with relevant Regulations, Standards, and Good Clinical Practice. The organization aims to enhance the effectiveness of learning for those conducting clinical trial activities, improve site engagement/satisfaction and enhance preparedness of GCO roles that support portfolio services.
The Learning Technology Administrator enables digital innovation across the CTLT GCO learning strategy. This individual is responsible for the administration of role-based training programs across relevant GCO roles and functions. They will act as the learning technology SME who is a certified administrator delivering tactical execution across multiple learning technologies. Providing administration and delivery expertise across the J&J Learn ecosystem. The Administrator will be a key contributor to the architecture, operations and delivery of CTLT learning and training activities.
Key Responsibilities:
- Manage systems and technology that enable program management and delivery (i.e., owning program content management, program event planning, logistics, GCO training calendar, managing participant enrollment/communications, attendance tracking, and records of completion).
- Perform operational activities and program coordination that leverage multiple learning technologies.
- Provide administrative support to CTLT Program Delivery Managers for training events.
- Manage CTLT engagements with multiple learning/support technologies that could include: edCast LXP, SUMMIT (Cornerstone on Demand) LMS, Xyleme LCMS, Articulate Storyline and Rise, NovoEd, Axonify, SharePoint, MS Teams, MS Forms, MS Stream.
- Build and/or manage platform-specific deliverables such as: learning channels, journeys, pathways, smart cards, curricula, learning objects, knowledge checks, videos, surveys, newsletters, program management structures, and artifacts associated with various learning technologies.
- Drive workflow that supports GCO role-based training and delivery
- Ensure operational plans, resources, published training calendar, training materials and processes are in place to meet GCO learning program targets in coordination with CTLT Leadership, Program Delivery Managers, Learning & Instructional Design Managers and appropriate GCO partners.
- Manage GCO Training Program Content Library, which includes, ensuring learning/training content is relevant, making updates to content, archiving older versions of content, and ensuring content can be accessed by the appropriate partners (trainers/learners/leaders).
- Coordinate with Training Program Delivery Managers to ensure training resources are appropriately set up, deployed and/or retired/stored accordingly to departmental procedures.
- Manage and deploys training event communications to participants.
- Partner closely with LMS- SUMMIT team to deploy training content delivery, and track participant completion.
- Understand intended training roles and skills to connect training content with the appropriate training programs.
- Contribute to crafting the approach that will support content management and training delivery workflow.
- Manage learning technologies including, but not limited to the following: SharePoint sites, Microsoft Teams, Learning/Content Management Systems, eLearning authoring tools, and various meeting platforms.
- Defines, produces and analyses GCO training related data/metrics, as applicable.
- Perform other duties as assigned by department leadership.
Qualifications
Education:
- A minimum of a bachelor's degree is required. An advanced degree is preferred.
Experience and Skills:
- Minimum of 2 years of previous Pharmaceutical Industry experience is required, with at least 3-4 years of training experience.
- 3+ years relevant experience in learning technology administration is required.
- Experience with administrative responsibility of SharePoint, LMS (Learning Management Systems) and/or (CMS) Content Management Systems is required.
- Experience in coordinating and managing large events and cohorts of learning is required.
- Strong written and oral communication skills to be able to communicate effectively across all levels are required.
- Skills in multimedia development: video/audio production, graphic design are required.
- Ability to independently plan, prioritize, coordinate, manage and complete assigned tasks is required.
- General understanding of adult learning principles & practices, and instructional design for various modalities is required.
- Knowledge of training delivery models for both online and instructor-led learning programs is required.
- Demonstrated project leadership skills are required.
- Experience working remotely with global teams is required.
- Proficiency with Microsoft Office tools (e.g., Excel, PowerPoint, One Note), Office 365 and SharePoint (or other similar collaboration tools), and graphical tools that enables you to coordinate complex ideas visually is required.
Other:
- This position supports global partners and may occasionally require working and conducting meetings outside local daily working hours to support global regions.
The anticipated base pay range for this position is $104,000 to $166,750.
The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation's performance over a calendar/performance year. Bonuses are awarded at the Company's discretion on an individual basis.
- Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
- Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).
- Employees are eligible for the following time off benefits:
- Vacation - up to 120 hours per calendar year
- Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington - up to 56 hours per calendar year
- Holiday pay, including Floating Holidays - up to 13 days per calendar year of Work, Personal and Family Time - up to 40 hours per calendar year
- Additional information can be found through the link below.
https://www.careers.jnj.com/employee-benefits
The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.
This job posting is anticipated to close on 10/23/2024. The Company may however extend this time-period, in which case the posting will remain available on https://www.careers.jnj.com to accept additional applications.
Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.