Johnson & Johnson is currently recruiting for a Laboratory Asset Lead! This position will be located in Cornelia & Athens GA.
At Johnson & Johnson, we believe good health is the foundation of vibrant lives, thriving communities and forward progress. As the world's largest and most broadly-based healthcare company, we are committed to using our reach and size for good. We strive to improve access and affordability, create healthier communities, and put a healthy mind, body and environment within reach of everyone, everywhere. Every day, our more than 130,000 employees across the world are blending heart, science and ingenuity to profoundly change the trajectory of health for humanity.
Position Summary:
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Laboratory Asset Lead will report directly to the Laboratory Supervisor and be responsible for general laboratory support and use your service management and relationship building experience to become a critical member of the Lab Services team. In this role you will serve as an on-site Laboratory Asset Management Resource, providing day to day management, support, and technical guidance to meet the Laboratory objectives. Also, the Laboratory Asset Lead will be a skilled communicator and effectively develop and maintain positive working relationship with vendors.
Duties and Responsibilities:
• Develop and maintain positive and professional working relationships with clients, service vendors and Laboratory staff.
• Support the development of Annual business plan and reviews and participate in meetings as required.
• Assist in data collection and analysis of Vendor metrics to include but not limited to financials, compliance and growth.
• Support action plans and tracking mechanisms to drive continuous improvement.
• Ensure that all compliance and regulatory guidelines are met specific to asset management and services program to include all facets of inventory management through provided tools.
• Responsible for accurate data input to Resource Center database to include service requests, work orders and purchase order information.
• Monitor and support service activities and customer concerns to include, timeliness, accuracy, and quality of the event
• Interact with vendors to schedule site service visits.
• Meet and escort Vendors into the laboratory, ensuring a smooth transition into their work environment.
• Obtain and review field service reports and invoices for financial accuracy, technical remediation procedures, and completeness.
• Verify and update the CMMS (Computerized Maintenance Management System) with the most up-to-date information regarding onsite assets and service activity.
• Assist with the resolution of service or billing issues, questions or credits.
• Search and provide alternate methods of service or parts in alignment with Laboratory strategy and promote alternate service providers.
• Follow established, approved procedure for high dollar repairs, issue High Dollar P.O. numbers and monitor high dollar repairs as they progress up to and including call follow up.
• Adhere to J&J environmental and safety policies and guidelines.
• Participate in project teams as assigned to improve Laboratory or business performance.
• Other appropriate duties as assigned by management.
• This position may interact with external auditors and Government Agencies as needed.
Qualifications
Education:
Bachelors Degree or equivalent Experience.
Knowledge, Skills, Abilities:
• Fluent in the English language
• Familiarity with CMMS systems and proficiency in using related software for data management.
• Ability to make commitments, track and communicate progress, and follow through until completion.
• Builds Supplier allegiance and strong, professional vendor relationships.
• Effective communication skills, both written and verbal, to interact with engineers, suppliers, and internal partners.
• Work independently and proactively to resolve issues.
• Excellent time management and ability to prioritize work based on business needs.
• Effective problem solving
• Proficiency with Microsoft Word, Excel, PowerPoint.
• Available to work extended hours, possibility of weekends and holidays.
• Demonstrate Credo Based Behaviors and Values.
Working Conditions:
• Works primarily in office environment to include cubicles and/or in and around shipping/receiving docks, stock rooms, storage locations and laboratory environments
• May be required to work independently within location.
• Physical Activity: Walking, sitting, standing, kneeling, crouching, lifting, PC work, repetitive motions, feeling, grasping, pulling, pushing, and hearing.
• Level of Physical Requirements: Light to medium work.
• Level of Visual Acuity: Clerical, professional, administrative.
• Depending on area of building, personal protective equipment may be worn to include lab coats, coveralls, hood, facemask, hairnets and/or safety gloves
• Some areas require steel toe shoes, bump hats and/or safety glasses
• Must be able to work hours required to get the job done.
Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.