The Fellow CRM Architect leads the technical architecture of the Microsoft Dynamics 365-based CRM platform within the MedTech ecosystem. This role is vital in defining and guiding the architecture to ensure seamless integration with enterprise platforms, Supply Chain/ERP systems, digital surgery solutions, and connected devices. By aligning CRM architecture with business goals, this position drives innovation and prepares the organization for the future of healthcare technology. This is your chance to help shape the connected health ecosystem of tomorrow!
You will design and implement scalable CRM solutions that meet the technical needs of multiple markets and business units. This role also involves offering strategic oversight and mentorship to architects and technical leaders while playing an active role in critical technical decisions. Teamwork across product teams and with technical experts is key!
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A deep understanding of CRM system integration with enterprise platforms is crucial. Your expertise will be central in developing and promoting technical standards that ensure functionality and scalability. By staying ahead of advancements in Microsoft Azure, Dynamics 365, Power Platform, and new technologies, you'll ensure that the organization is ready for future shifts.
You'll also guide the development of roadmaps that support continuous integration and delivery while working closely with DevOps and data teams. This role demands balancing strategic vision with hands-on expertise, ensuring that decisions are practical and applicable in real-world scenarios. Join a diverse team that is redefining our MedTech technology landscape!
Key Responsibilities:
- Define and lead the technical architecture of the CRM platform, ensuring integration with broader enterprise systems and platforms.
- Provide mentorship to architects and technical leaders, ensuring that technical standards are met.
- Develop and promote architectural frameworks that prioritize security, scalability, and compliance.
- Collaborate closely with various teams to align technical architecture with business goals, driving innovation and efficiency.
- Lead efforts to stay ahead of technological advancements in CRM, Azure, and Power Platform to ensure future readiness.
Qualifications
Skills & Qualifications:
- 10+ years of experience in solution architecture with a focus on CRM systems required.
- Demonstrable experience in setting and guiding the strategic direction for Microsoft Dynamics 365 CRM architecture, integrating enterprise ecosystems required.
- Hands-on experience with Power Platform (Power BI, Power Apps, Power Automate) and its integration with Dynamics 365 required.
- Experience in integrating CRM systems with Supply Chain/ERP systems and enterprise data platforms, particularly in a MedTech context required
- Confirmed leadership experience mentoring architects and driving alignment with enterprise-wide standards.
- Experience in leading large-scale CRM implementations, preferably in healthcare or MedTech, with certifications in Dynamics 365, Power Platform, and Azure highly desirable.
- Expertise in architectural governance, with the ability to define and promote standards across various product groups.
- Proven track record of collaborating with engineers, product teams, and technical experts to deliver innovative and scalable solutions.
This position may require up to 25% travel
An internal pre-identified candidate for consideration has been identified. However, all applications will be considered.
Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.
The anticipated base pay range for this position is $142,000 to $244,950.
The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation's performance over a calendar/performance year. Bonuses are awarded at the Company's discretion on an individual basis.
- Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
- Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).
- This position is eligible to participate in the Company's long-term incentive program.
- Employees are eligible for the following time off benefits:
- Vacation - up to 120 hours per calendar year
- Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington - up to 56 hours per calendar year
- Holiday pay, including Floating Holidays - up to 13 days per calendar year of Work, Personal and Family Time - up to 40 hours per calendar year
- Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefits