Information Security Awareness Associate

ESSENTIAL DUTIES AND RESPONSIBILITIES

Develops an effective Security Awareness Program

• Identifies top human risks to the organization and the behaviors that must change to mitigate those risks

• Develops, reviews, implements, and maintains a security awareness program to mitigate human risks, the program shall include a roadmap

• Creates and manages a metrics framework that effectively measures employee compliance with information security policies

• Establishes an understanding of employee awareness around the organization

• Works with relevant business units to meet regulatory and compliance standards

Manages and Leads Security Awareness Campaigns

• Creates and manages effective awareness training, communications, and marketing

• Targets campaigns to specific segments of the employee population

• Ensures employees and third parties understand, acknowledge, and fulfill all applicable information security policies

• Encourages employees to move beyond compliance of policies and toward adopting a security mindset

• Encourages employee engagement with security broadly

Reviews and Iterates Security Awareness Campaigns

• Ensures security awareness trainings, communications, and marketing are engaging and influences changes in employees' behavior

• Assesses effectiveness of each major campaign using a metrics framework and incorporates employee feedback

• Iterates and continuously improves upon existing awareness campaigns as appropriate

• Perform technical and/or administrative tasks to ensure functionality and efficiency of the IT ecosystem.

• Collaborate with other IT professionals (including remote ones) to maintain the department's standards, functionality, and performance.

• Ensure Customer Satisfaction with the utilization and results of the established processes and procedures.

• Maintain positive relations with all employees and seek suggestions/ways of improving compliance of IT processes and systems

• Participate in process, procedure, and systems continuous improvement, identify creative ways to reduce costs by streamlining them, and assure they are efficient and not redundant.

• Participate in project activities and ensure timely project delivery. Organize own work effectively and efficiently.

• Maintain discretion and confidentiality in all areas pertaining to data and proprietary information whether internal to Jabil or customer specific

• Maintain discretion and confidentiality in all areas pertaining to IT systems

• Participate in the exchange of ideas within the department. Ask questions and encourage input from other team members

• Understand and embrace the business and IT strategic direction

• Provide regular updates to appropriate managers and conference with them on complex or unusual situations

• Demonstrate commitment to customer service: anticipate, meet and exceed customer expectations, solve customer problems quickly and effectively, make customer issues a priority

• Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization

• Ensure 100% adherence to all company, IT and department policy, processes and procedures

• Comply and follow all procedures within the company security policy.

• May perform other duties and responsibilities as assigned.

JOB QUALIFICATIONS

KNOWLEDGE REQUIREMENTS

Must demonstrate self-sufficiency on the following skills/competencies:

• Has the ability to follow written and verbal directions.
• Has the ability to work effectively under pressure with constantly changing priorities and deadlines.
• Has the ability to coordinate activities on behalf of Information Security with HR and Compliance functions
• Has the ability to coordinate large awareness/training events domestically and abroad, physically and/or virtually
• Business Relationship Management - Practices building strong relationships with business, operations, and other IT groups.
• Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail.

Must be able to acquire the following skills/competencies under direction of others:

• Accountability - Accounts for his/her activities, accepts responsibility for them, and to discloses the results in a transparent manner.
• Action/Results Oriented - Brings full energy to things he/she sees as challenging; enjoys working hard; can act with a minimum of planning; seizes more opportunities than others.
• Detail oriented - Has an eye for details and makes a conscious effort to understand the actual cause behind an occurrence.
• Emotional intelligence - Has the ability to monitor his/her own and other people's emotions, to discriminate between different emotions and label them appropriately, and to use emotional information to guide thinking and behavior.
• Presentation Skills - Is effective in a variety of formal presentation settings: one-on-one, small, and large groups, with peers, direct reports, and bosses.
• Sense of urgency - Acts with the realization that efficiency is vital to success, and makes decisions and drives activities in the organization to meet important windows of opportunity.
• Business results orientation - Understands the process of figuring out how to get the right requirements, no matter the challenges faced, and stays resolutely focused on the core principles of gaining alignment and achieving clarity. Ensures that the project and efforts are consistently focused on delivering value for the organization.
• Communication Skills - Has the ability to communicate complex and technical issues to diverse audiences, orally and in writing, in an easily-understood and actionable manner and has the ability to communicate risks to employees outside Information Security in a way that consistently drives objective decisions about risk that optimize the trade-off between risk mitigation and business performance
• Decision making (problem solving) - Is able to forecast the outcome of each option, and based on all these items, determine which option is the best for that particular situation.
• Learning agility - Has the ability to learn, grow, and change over time and consequently develop new skills, rather than simply enhance those that he/she may already have.
• Teamwork - Works collaboratively with a group of people in order to achieve a goal.
• Risk and issues management - Understands the process of identification, analysis, assessment, control, and avoidance, minimization, or elimination of unacceptable risks and/or issues.

EDUCATION & EXPERIENCE REQUIREMENTS

• Bachelor's degree required; degree in Computer Science, Engineering or Business discipline preferred.
• 0 to 1 year IT experience preferred or an equivalent combination of education, training or experience.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver's license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

Accommodation Statement

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

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