Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position

This position is seeking a creative, statistical and flexible individual to help drive Demand and Supply planning activities for Service Business Unit.  Responsible for working with Field Service Engineering, Finance, Logistics, Quality, Production Planning, Manufacturing/Service Operations, Supply Chain and Manufacturing Engineers to obtain an optimal Demand and Supply Plan in order to meet the company’s priorities.  Develop key planning initiatives and strategies to support the ongoing transformation and continuous improvement of systems and processes along with other projects to drive efficiency and scalability.

Roles and Responsibilities

• Interface with Production SIOP Planner, Product Support, Project Management and Service Operations to support New Product Launches with FRU demand to achieve proper service level.
• Maintain and communicate KPI’s, project status updates and material availability escalations
• Develop constrained capacity and material build plan by working with cross functional teams to understand capacity assumptions such as  line efficiencies, number of lines and shifts, headcount and material head times/constraints in order to develop constrained capacity and material build plan
• Ability to think through different Demand and Supply scenario planning and understand the impact to inventory projections and E&O exposure.
• Manage and review SOX compliance package for MRP load in multiple plants
• Drive demand and supply planning/SIOP process to develop best in class demand and supply plan supporting global Service’s by facilitating and driving collaborations with Field Service Engineer, Product Support, Quality and Finance team to develop 6 quarter SIOP plan, amends and Long term forecast.
• Use and examine historical shipments, procedure data, product segmentation, risk analysis, RMA rates, and consumption to derive demand plan.  This includes understanding regional drivers such as training programs, promotions, preventative maintenance schedule, field actions, special incentives ect.  This requires ability to digest large amounts of data and present in summary format.
• Responsible to use/create and review weekly operational metrics which enable us to identify plan issues and self correct.  This includes metrics such as forecast accuracy, sales plan/build plan accuracy, RMA rates, in transit and inventory health targets.
• Plays the role of key liaison to communicate backlog/backorder and allocation/constraint strategies to the cross functional PS/FSE/Logistics teams.
• Collaborate with Field Service Engineering and Product Support to categorize material by commercial criticality, regional demand stocking strategy and planned parts list to support target setting between CSL/FSL for 6 quarters (SIOP).
• Plan and track RMA returns for both FRU and carts to make recommendations for scrap approval.
• Performs weekly regional alignment meeting to include service Logistics, Field Service Engineer Management and Compliance teams to review region specific metric suite.
• Performs planning activities in systems like SAP, R Studio/service planning system and Agile

Qualifications

Skill/Job Requirements:

• Excellent written and verbal communications skills, presentations skills, and ability to interact with associates at all levels of the organization
• Ability to develop and maintain business partnerships with cross functional departments at all levels, including resolving conflicts, anticipating customer needs, and prioritizing workload and schedules from multiple projects
• Ability to use analytical and quantitative skills, and statistical techniques to solve complex Supply Chain issues
• Ability to manage multiple initiatives and work in a matrix environment where priorities change rapidly and tight deadlines exist
• Understanding of quality and compliance requirements within the medical device manufacturing industry
• Experience with Advanced Planning Systems highly desirable
• Experience with ERP systems, Business Intelligence applications and MS Office products, preferably SAP ERP/BI, Tableau, EDW and Agile.  Excellent skill set in Excel is a must.
• Experience in a high volume ECO environment dealing with multiple plants in ERP
• Minimum Bachelor/Master's degree in a related field, or equivalent education and experience.
• Minimum 8 years of experience in demand and supply chain
• We are an AA/EEO/Veterans/Disabled employer

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Employment Opportunity / Affirmative Action Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

EEO and AA Policy

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.