Senior Manager Production

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position:
 

Provide overall leadership for the production team responsible for manufacturing and used in robotic assisted surgical equipment. Manage, develop and motivate the team to achieve given team performance goals within a sophisticated manufacturing work environment. The goals will include quality, efficiency, on-time delivery, FPY and document accuracy (GDP). Goals are set in each of these areas for each quarter and overall team performance is measured against them.

 

Roles and Responsibilities:
 

• Support the Mission, Vision and Shared Values of Intuitive Surgical.
• Hire, train, develop, and motivate production personnel with app. 100 employees to follow procedures, meet high quality standards, production schedules, and productivity requirements
• Establish and develop a highly capable team of direct labor to manufacture complex opto-electro-mechanical systems with a goal of zero defects.
• Establish quarterly departmental goals and develop programs to achieve them
• Provide production personnel with expectations and performance feedback quarterly
• Write and conduct formal annual performance reviews for production personnel
• Understand, train personnel, and enforce strict adherence to the applicable DOPs and SOPs of the Quality System
• Develop and manage department budget and allocate resources appropriately to achieve departmental objectives
• Address, analyze and drive the resolution of line issues as they arise (including technical-related issues)
• Document and report any variances, problems, issues, or concerns
• Plan, supervise, drive improvement, and report production performance including output, yields, root cause failures, efficiencies, and trends
• Drive improvements in safety, production, quality, cost, and delivery as applicable
• Double check Manufacturing Process Instructions to ensure that MPIs are accurate and complete
• Work closely with Engineering to resolve production issues and actively participant in quality improvement initiatives.
• Learn and enforce company safety policies and practices
• Lead or support various Lean Manufacturing initiatives that involve a Mfg. based team.
• Support sub-assembly or process outsourcing initiatives
• Evaluate designs for manufacturability (with respect to tooling and assembly methods). Provide suggested change proposals, or tooling concepts during early design process phase.
• Review/approve ECOs to determine impact on manufacturing.
• Review and disposition discrepant material. Implement corrective actions to prevent recurrences.
• Work effectively with other departments and Intuitive sites to ensure that the production area has all necessary inputs in order to achieve the desired production outputs
• Report to senior management on the status of production metrics and/or associated supply chain metrics
• Maintain compliance within the department to all applicable laws and regulatory requirements (e.g. safety, environment)

 

Qualifications

Required Knowledge, Skills, and Experience:
 

• Bachelor’s degree or equivalent in mechanics/mechatronics/production/engineering or similar with 10+ years of experience leading in-house manufacturing teams
• Prior experience in the medical device industry is preferred.
• Demonstrated ability to lead people and get results through others
• A driven leader, who is organized, a problem solver, a good team person who can motivate their staff and delegate to their team leaders who will then delegate to the wider team
• Proven experience and track record regarding process improvement of complex manufacturing systems
• Attention to detail with focus on quality
• Previous experience with ISO 9001, ISO 13485, or similar QMS a plus
• Very good communication and documentation skills in German and English
• Ability to effectively present information in one-on-one and small group situations to other employees, managers, or engineers.
• Fiber optic and /or medical experience preferred
• Inductive soldering/laser welding/laser marking and gluing experience a plus

Additional Information

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.