Production Supervisor - ATM

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position

The primary objective of this role is to lead a production operations team in an effort to: drive achievement of team performance goals including production build plan targets and KPIs, drive continuous improvement initiatives focused on clearing barriers, improving clarity, increasing predictability and efficiency within the Production environment, and managing direct reports to ensure adherence to prescribed guidelines while supporting career development and bench strength development within the team.

Essential Job Duties

• Hire, train, develop, and motivate production personnel to follow procedures, meet high quality standards, production schedules and productivity requirements
• Meet weekly and quarterly production goals set forth per SIOP 
• Monitor team’s performance in hours tracking accuracy, safety, quality, productivity, and efficiency and take appropriate actions to improve.
• Maintain procedural compliance within scope (manufacturing process instructions (MPIs), Work Instructions (WI), Standard Operating Procedures (SOPs), etc.)
• Manage and monitor production KPIs and take actions to correct trends
• Plan, supervise, drive improvement, and report production performance including output, yields, root cause failures, efficiencies, and trends
• Manage production capacity with respect to the demand and escalate gaps to management as necessary
• Address line support issues as they arise, including tissue-based and technical-related issues
• Proactively identify and act upon barriers affecting production work streams
• Apply basic anatomy knowledge and end user product interaction understanding to appropriately address production challenges
• Work closely with supporting departments to resolve production issues and actively participant in quality improvement initiatives
• identify strengths and opportunities within the team and to leverage those for better team performance.  Recognizes and awards outstanding performance.
• Identifies conflict and understands appropriate handling and escalation.  Recognizes early warnings and mitigate conflict.
• Promotes individual responsibility and fast decision making.
• Understands the why behind projects and tasks, decisions made in alignment with business needs and priorities and can communicate to the team effectively.
•  Lead cross functional projects, set goals, influence and drive the meetings. Demonstrate ability in leading continuous improvement initiatives on manufacturing lines.
• Works with Training department to ensure team training is up to date and effectiveness is monitored.
• Document, report and escalate any variances, problems, issues, or concerns
• Provide production personnel with expectations and performance feedback bi-yearly and during team stand ups
• Write and conduct formal annual performance reviews for production personnel
• Enforce strict adherence to the applicable DOPs and SOPs of the Quality System
• Learn and enforce company safety policies and practices and develop safety project initiatives and line risk assessments
• Lead or support various Lean Manufacturing initiatives that involve a Mfg. based team
• Support sub-assembly or process outsourcing initiatives
• Review and disposition discrepant material
• Implement corrective actions to prevent recurrences
• Drive process improvements to control material Usage / reduce scrap
• Drive Intuitive Culture Strategy by fostering our mission, founding principles, individual and leadership expectations
• Support corporate Quality improvement implementations and lead QA Improvements
• Assist engineering with Final Manufacturing Review
• Ensure completion of All training ISU related for associates under direct supervision (CO, Lead, CO)
• Complete Payroll activities for direct reports

Qualifications

Required Skills and Experience

• Combined Manufacturing/Warehouse experience (5+ years)
• Knowledge of Lean Manufacturing
• Improvement focused – obsessed with how to make things better
• Proficient in the use of personal computers to perform daily work
• Strong communication skills (written/verbal), ability to set policies and procedures and communicate/enforce these equitably across the team
• Microsoft Office suite of programs (Excel, Word, PowerPoint)
• MRP system, SAP and Agile experience

Required Education and Training

• Minimum High school diploma or equivalent

Working Conditions

• Ability to lift and carry up to 50 lbs.
• Perform in process quality checks on their own and team members’ work.

Preferred Skills and Experience

• Bachelor’s degree
• 3+ years of supervisory experience
• Experience supervising teams of 20+ technician/material handler level employees
• Experience in the medical device industry (or other regulated industry) is preferred
• Warehouse/Material Handling Experience 5+ years
• Manufacturing Experience 5+ years
• Experience driving LSS projects
• The ideal candidate will have a love for a fast-paced and multi-focused work environment
• Go get it, can do attitude 

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.