Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position:

Expand the utilization of Intuitive Surgical technologies within territory by partnering with customers and internal partners to identify and implement best practices in utilization, training, and optimization of robotic surgery programs. The Manager, Genesis Programs will manage a team of field-based consultants and trainers focused on delivering best practices in successful management of sustainable robotic surgery programs with an emphasis on standardization, efficiency and safety.

Roles & Responsibilities:

• Align program goals with regional sales teams and ecosystem stakeholders, collaborating closely with regional leadership to drive results.
• Oversee strategic initiatives within customer accounts across the territory, ensuring successful implementation and measurable impact.
• Educate and empower sales and ecosystem partners on Genesis program best practices to maximize effectiveness and implementation.
• Lead the launch and execution of new Genesis products and solutions, ensuring readiness and successful market adoption.
• Drive strategic cross-functional projects, facilitating collaboration and delivering impactful outcomes.
• Contribute to strategic insights and feedback to marketing, product development, and regulatory teams, supporting cross-functional initiatives and product integration.
• Oversee field support requests related to product corrective actions (CAPA), ensuring timely and effective resolutions.
• Recruit, develop, and lead high-performing teams, fostering continuous growth and capability building.
• Enhance and update internal training programs, ensuring alignment with compliance standards and optimizing onboarding and development.
• Manage and optimize budgets, as well as HR and financial administration for the Genesis team.
• Establish and drive implementation objectives, tracking progress to deliver consistent outcomes.
• Present key performance metrics and milestones at department and executive-level meetings, showcasing program achievements and areas of growth.
• Quantify and report on the impact of Genesis initiatives, including ROI, effectiveness, and key performance indicators.

Qualifications

Required Knowledge, Skills, and Experience:

• 10 years professional experience with proven expertise in providing training, consulting or service on complex topics and/or technology
• Proven success in a Genesis role or comparable role.
• B.S./B.A. degree preferred or equivalent clinical/medical degree or experience
• Understanding of all Intuitive technology platforms and applications in clinical specialties
• Direct customer interface experience (Managing accounts and customer relationships)
• Proven ability to mentor and develop the skills of others
• Experience with creating and managing a training project/initiative with measurable outcomes
• Excellent presentation and organizational skills
• Fluent in English and local language as required
• Ability to travel up to 70%

Additional Information

Intuitive ist ein Arbeitgeber, der gleiche und gerechte Beschäftigungsmöglichkeiten bietet. Wir bieten allen qualifizierten Bewerbern und Mitarbeitern gleiche Beschäftigungsmöglichkeiten, unabhängig von ethnischer Herkunft, Geschlecht, Schwangerschaft, sexueller Orientierung, Geschlechtsidentität, nationaler Herkunft, Hautfarbe, Alter, Religion, geschütztem Veteranenstatus, Behindertenstatus, genetischen Informationen oder einem anderen Status, der nach den geltenden Gesetzen auf Bundes-, Landes- oder lokaler Ebene geschützt ist, und verbieten jegliche Form von Diskriminierung und Belästigung.

Gemäß den „Fair Chance“-Gesetzen berücksichtigen wir qualifizierte Bewerber, die verhaftet wurden oder Vorstrafen haben, für offene Stellen.