Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position

Manage the Global Trade Compliance function in the Americas region. This position will be responsible for strategic direction, development, oversight, and continuous improvement of policies, procedures, and internal controls for export and import. The role will provide strategic direction and leadership to ensure Intuitive Surgical adheres to all applicable laws and regulations related to export and import activities in the Americas. This position will assess regional trade risks, provide strategic assistance with managing and facilitating Global Trade Compliance program.

Essential Job Duties

• Develop, implement, and continuously improve policies and procedures to successfully manage Intuitive’s Trade Compliance program across the Americas region in the following areas: Export Controls, Export Licensing, Due Diligence, Denied Party Screening, Sanctions, Reexports, Import Regulations, Anti-Boycott, and other applicable regulations.
• Manage customs and partner government agency authority relationships, including response to government inquiries and audits. Oversee import/export applications and registrations as the main point of contact with the respective agencies.
• Assess and help implementation of trade simplifications and system solutions for effective management of Intuitive’ s export and import transactions while complying with local requirements and regulations. Identify opportunities to leverage technology to create efficiencies, increase compliance, and improve controls.
• Develop, implement and conduct regional compliance reviews and audits to measure compliance, assess possible risks and violations. Recommend and oversee corrective actions within business operations, programs and practices.
• Provide subject matter expertise in current import and export regulations, pending legislations, evaluate risks to guide recommendations, propose solutions and drive improvements throughout the organization.
• Manage and coach Trade Compliance team members.
• Provide compliance oversight and guidance to Intuitive teams responsible for operational execution of import / export activities.
• Examine reports and metrics pertaining to various elements of the regional Trade Compliance program. Report out to the senior management on trends, areas of concern and improvement opportunities.
• Responsible for employee communication and training programs that focus on the Trade Compliance elements for regional implementation.
• Maintain quality control and oversight of in-house import and export classifications, valuation, and country of origin determinations.
• Align regional trade compliance capabilities with Global Trade Compliance strategic priorities and industry leading practices in partnership with key contributors across the business

Qualifications

Required Skills and Experience

• Minimum 15+ years of international trade experience defining strategy and driving organizational vision and direction.
• Minimum 10+ years of experience building and leading teams or Trade Compliance programs.
• Experience interfacing directly with customs and partner government agency authorities, including responding to government inquiries and audits.
• Thorough knowledge of export controls and import regulations including EAR. Ability to research and interpret complex theories of trade law to outline possible solutions and practical actions.
• Ability to translate broad plans and directives into clear assignments and expectations to manage through changes and problems.
• Proven track record of implementing scalable compliance solutions (procedures, systems and processes).
• Exceptional statistical and organizational skills with ability to anticipate problems and take proactive actions to make company’s Trade Compliance better and more efficient.
• Proven knowledge of customs valuation, import and export classifications, free trade agreements, and origin determinations.
• Ability to drive complex, cross-functional projects including setting scope, reaching consensus, executing on tasks, and presenting results
• Authority in evaluation of risks with demonstrated ability to assess risk and guide decision making process
• Demonstrated ability to establish and maintain relationships with business partners.
• Adaptability to completing demands and shifting priorities with ability to integrate wide variety of information to arrive at optimal solutions while addressing all elements of an issue.
• This role requires working onsite in our Sunnyvale, CA office Tuesday, Wednesday, and Thursday every week.
• Willing and able to travel up to 20% both domestic and international.

Required Education and Training

• Minimum bachelor’s degree in international trade, international business, law, or closely related field.
• Licensed Customs Broker – U.S. or similar professional trade certifications.

Preferred Skills and Experience

• Experienced with MS Office, including knowledge of Excel, Access, and PowerPoint
• SAP knowledge and experience with implementing global trade automation solutions
• Knowledge of tariff classification and trade regulations in medical industries
• Proficiency in Spanish, written and verbal is a plus.

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Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Employment Opportunity / Affirmative Action Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

EEO and AA Policy

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.